Costa Mesa GMC
Costa Mesa, CA
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Every employee was friendly, knowledgeable and were ready to deal. I was particully impressed with Travis Tate and Ali Ahmed. The entire organization seemed to be on the ball. Ed Muratori to deal. I was particully impressed with Travis Tate and Ali Ahmed. The entire organization seemed to be on the ball. Ed Muratori More
Eduardo Z. was super nice and extremely helpful. Was there to check used Escalades and he gave us very useful informations. Overall experience was very nice. there to check used Escalades and he gave us very useful informations. Overall experience was very nice. More
Previous owner had left without finalizing a problem (large). New owner Orange Coast Cadillac reviewed the problem and corrected with General Motors. Gary Kuftedjian the service director went out of his (large). New owner Orange Coast Cadillac reviewed the problem and corrected with General Motors. Gary Kuftedjian the service director went out of his way to correct a problem that was not his. He fixed the problem mechanical and fixed the lapsed General Motors warranty to cover same. It was nice to see ethics and honesty, put into a sentence along with car dealer. This auto dealer has my business going forward. More
Enjoyed our salesman, Ben Bergman. He was very knowledgeable about the product. The dealership was very nice and had some very nice cars too although we are not ready to buy at this time. knowledgeable about the product. The dealership was very nice and had some very nice cars too although we are not ready to buy at this time. More
Ben was very attentive to my specific needs in locating the vehicle with my specifications, and he was knowdlegable about the vehicle and it's accessories, including all of the vehicle operating systems. B the vehicle with my specifications, and he was knowdlegable about the vehicle and it's accessories, including all of the vehicle operating systems. Ben's salesman skills exceeded my expectations. His no hassel, no pressure approach made my buying experience a pleasure. Ben took the time to introduce me to most of the dealership associates from the general manager to the service department manager, and the cashier. He has followed up with me to insure my satisfaction at least twice during the first 30 days of ownership. I give Ben and this dealership, two thumbs up! More
Our salesman, Nick was great! He was friendly and engaging and made sure we were at ease through the selection and test drive process. He demonstrated in-depth knowledge of the two brands of cars I engaging and made sure we were at ease through the selection and test drive process. He demonstrated in-depth knowledge of the two brands of cars I was interested in and ensured I test drove the vehicle with the options required. Nick's probing questions assisted in narrowing down the decision on which car, sedan or coupe, fit my lifestyle needs. Excellent salesman! The Dealership rivaled some of the premier dealerships in the area. More
The dealership was very well maintained and clean. The staff was very helpful and Jason was a great person to work with. Even though I did not end up purchasing a vehicle the other day, when I am in the m staff was very helpful and Jason was a great person to work with. Even though I did not end up purchasing a vehicle the other day, when I am in the market for a new vehicle I will definitely go back there. The reason I rated the price as good instead of great really is not a reflection of the dealership as it is the manufacturer. While I was working with Jason, I didn't feel the usual salesman type pressure that is very common at car dealerships. Very good job guys, and may be seeing you soon, the wife really is getting the new car itch! More
After an exhaustive search of all major dealerships in the Costa Mesa area I found an excellent dealership - Orange Coast Buick GMC Cadillac. Furthermore, Nicholas provided superb service. A few examples the Costa Mesa area I found an excellent dealership - Orange Coast Buick GMC Cadillac. Furthermore, Nicholas provided superb service. A few examples of why Nicholas and the Dealership were terrific: 1. Nicholas was very polite the moment I stepped foot in to the dealership, he greeted me with a smile, and took note of what it was that I was looking, my price range, and financial situation instead of pushing other cars that were of no interest on to me, like I had experienced at all the other dealerships. 2. I had an enjoyable experience with Nicholas --there was no pressure to buy today. 3. He was very patient on our test drives (we test drove two vehicles), and was very open regarding the differences of various models. He wanted to inform, rather than push a sale. 4. Upon agreeing upon a purchase price, Nicholas ensured that we received proper paperwork and had all the necessary materials. 5. When our new car was ready, he took over 20 minutes to walk us through all the functions of the vehicle (i.e. the navigation system, the climate controls, etc.). The first-hand tutorial was invaluable. The care he took for us to learn about the controls was outstanding. Overall, a very positive experience working with Nicholas and the Orange Coast Buick Cadillac Buick team. I highly recommend Nicholas and his team. Thank you again! More
Excellent customer service and follow up. Everything was executed as expected and the finance process was a pleasant surprise. I will be back to purchase another car or truck. executed as expected and the finance process was a pleasant surprise. I will be back to purchase another car or truck. More