Corwin Toyota of Fargo - Service Center

Unimpressed in the strongest sense of the word. They are disrespectful. They don't value your time. Went in for a recall, they had the car for 4 hours and then realized they didn't have the necessary part ( disrespectful. They don't value your time. Went in for a recall, they had the car for 4 hours and then realized they didn't have the necessary part (on a Toyota recall, of which they have the correct VIN etc!) They are just unwilling to work with their customers. Will try my best to avoid this dealership going forward. Used to be much better in the past, but have declined recently. More

I have been in for oil changes & 3 months ago I was in had the o/c the drain plug was stripped out & they put in a larger plug which didn’t seal. They ordered a new plan but It was the wrong one.Not going had the o/c the drain plug was stripped out & they put in a larger plug which didn’t seal. They ordered a new plan but It was the wrong one.Not going back in.Very unhappy with the work. More

Poor customer service Will not be back. Bought vehicle in 2015. They always did a great job servicing vehicle through the years. Service department associates couldn't be Will not be back. Bought vehicle in 2015. They always did a great job servicing vehicle through the years. Service department associates couldn't be friendlier. Had appointment in late February to inspect engine for fluid leaking on ground and on some parts of engine. "Head mechanic" said there was nothing wrong. When I questioned his findings by opening hood and showing him fluids on hoses he was very rude and took offense to me questioning his findings. He walked away. The woman who was assigned to me was very apologetic and could see the fluids also. Not being a mechanic, she said there was nothing she could do. Took vehicle to another Automotive service center and found the leaks were transmission cooler lines and a power steering line. Easy fix. Problem solved. Apparently Corwin didn't want my business anymore. No, I do not, nor will I recommend Corwin Toyota. More

Outrageous place Needed a new alternator, was quoted at $550. Ended up paying over $100 more than that, I am sure due to them not having on hand the part needed (altho Needed a new alternator, was quoted at $550. Ended up paying over $100 more than that, I am sure due to them not having on hand the part needed (although I had an appointment for it). They used a remanufacured alternator that costed DOUBLE what it should have. I can only chalk this up to, again, them not having the part on hand and having to pay extra for urgent delivery which I had to flip the bill for. Complete crass. More

Customer Service Sandra goes above and beyond what is required of her job. I can always count on her. I would recommend her to anyone interested in purchasing a vehi Sandra goes above and beyond what is required of her job. I can always count on her. I would recommend her to anyone interested in purchasing a vehicle More

Saved my trip While leaving Fargo on I -29, a plastic “tray” under the front of the car partially came off. I managed to limp to the dealership. Their technician While leaving Fargo on I -29, a plastic “tray” under the front of the car partially came off. I managed to limp to the dealership. Their technician was able to screw it back on and get me on my way. They insisted on not charging me! They were so nice and very quick. I wouldn’t have been able to go the 75 miles home to Grand Forks if they hadn’t done this for me. Thank you so much. More