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Corwin Toyota of Fargo - Service Center

Fargo, ND

4.3
171 Reviews

171 Reviews of Corwin Toyota of Fargo - Service Center

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March 20, 2024

My last service was a tire rotation that took nearly 90 minutes, even with a scheduled appointment. I would like to trust that the recommended maintenance services are truly needed, but I don't. My c More

by JONJONASSON1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moe Said
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Corwin Toyota of Fargo responded

We apologize for your unsatisfactory experience. We take your feedback seriously and will investigate the issues you've raised to ensure they're addressed promptly. Please reach out to us directly so we can work to make things right for you.

March 06, 2024

Michael was awesome to work with. Very helpful and took the time to explain everything. I hope he gets a raise or a promotion! More

by LEESHORSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
March 06, 2024

Efficient and excellent service. I was kept informed through the process and was given clear information on what had been done and what to expect in the next appointment. More

by TWORONE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Donley
March 05, 2024

Good communication between client and dealership. Clean area in the waiting space. Great service overall. More

by hrv1523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
March 05, 2024

Fast Service was fast And efficient Word word word word word word word word Word More

by OLIPHANT5
Recommend Dealer
Yes
March 04, 2024

No clue. No workmanship. They don't care. No follow-up. Can't recommend. Disappointed More

by THORHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Eslinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew McBride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Corwin Toyota of Fargo responded

I am very sorry to hear about your experience. I would love the opportunity to get in touch with you personally and see what I can do to resolve this. Please give me a call directly at the number below. Brant D. Wilson General Manager 701-499-6723

Mar 04, 2024 -

THORHANG responded

When the vehicle was delivered to me, there were swirl marks on the clearcoat over the entire vehicle. There was a deep scratch on the grill most-likely from a technician leaning on the vehicle and rubbing against the paint with their belt buckle. That tells me an automotive blanket was not used to protect the customer's paint. And there were water spots all over the engine compartment like the vehicle had been on a joyride and driven through puddles. I'm not saying that's what happened, but you don't deliver a brand new vehicle to a customer with water spots inside the engine compartment and leave them to wonder how something like that happened. This clearly shows that they don't care. Drove the vehicle home and had it for a couple weeks, the supercharger belt started squeaking. Called the dealership to work something out. They said they would get back to me but never followed up. Had to call the dealership back several times to make sure we were on the same page regarding a solution to this problem. When I brought the vehicle in for repair, I clearly showed the staff that the supercharger belt had been shaving against something and there were rubber bits all over the engine compartment. After the service was performed, the rubber bits were not cleaned from the engine compartment. No workmanship.

March 04, 2024

I would give this dealership a zero rating, if possible… Had the absolute worst experience, and the car We bought is in terrible condition. We were basically bullied into taking the vehicle since The origin More

by LEXIBUSHY14
Recommend Dealer
No
Employees Worked With
Christiaan Verryne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brant Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whatever service technician allegedly looked at this vehicle before sale
March 03, 2024

$300 for parts, $1000 for labor. 2 days to do a job that should of taken 1. 2 inspections that have 2 completely different results. More

by NEVERLESSC
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lori
March 03, 2024

Came in for an oil change, no appointment, in and out in about 1 hour, great service. More

by mpete1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Peterson
September 26, 2023

I visited this dealership on Saturday 9/23 to replace front brake pads on my Lexus GX which were not even completely due but just out of abundance of caution. Less than a few miles after driving the vehi More

by Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ross
Sep 28, 2023 -

Corwin Toyota of Fargo responded

Providing a positive experience is our top priority with our dealership, so were disappointed to hear that your experience didn't measure up. Thank you for taking the time to write this to bring it to our attention. And if you'd be willing, please give our Service Manager a call at 701-499-6737. We're sorry your experience didn't go as planned and would love the opportunity to touch base with you and address your concerns further. We look forward to hearing from you!

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