Corwin Toyota of Bellevue - Service Center

Phil was always helpful. Our biggest issue is with Brad Darden. Have left messages and emails with no reply. Had to keep calling. Still have an unanswered question. Our biggest issue is with Brad Darden. Have left messages and emails with no reply. Had to keep calling. Still have an unanswered question. More

Excellent experience. Timely, friendly and very thorough service. Facility clean, comfortable with plenty of space to feel unrestricted in waiting area. Timely, friendly and very thorough service. Facility clean, comfortable with plenty of space to feel unrestricted in waiting area. More

Very spacious, decent amenities, ample wait area seats and the place was extremely clean for the size. I liked the the thorough inspection of my vehicle with the video. and the place was extremely clean for the size. I liked the the thorough inspection of my vehicle with the video. More

The quote you gave for services needed apparently didn't include labor charges. That was explained to me after I signed off on services and received the bill. When I questioned the increased cost over what include labor charges. That was explained to me after I signed off on services and received the bill. When I questioned the increased cost over what I signed off on I was first told.that I should never have expected a brake replacement to only cost 87.00 dollars, that the software didn't include labor to the estimates when service was previously declined, and that I should only accept what the service rep tells me what the final cost would be. That would have been an ok answer for me had my service rep come and talk to me about it instead of sending an inaccurate quote. In addition I was told 90 minutes for the service. I assumed 2.5 hours with the added service I told was critical. The total wait time was 4.5 hours, causing me to cancel another appointment. Frankly that is unacceptable. I will not be back to this dealership. More

I'm still having problems with the engine you guys recently replaced Engine light keeps coming back on like there still a problem goin on.. sent recently replaced Engine light keeps coming back on like there still a problem goin on.. sent More

Have worked with Jason for many many years. Always polite and very patient with all the questions I would have. Toyota service clients will miss him. Trusted him Always polite and very patient with all the questions I would have. Toyota service clients will miss him. Trusted him More

Attentive and efficient process. Beautiful facility. Appreciated the variety of options available for purchase. Worth the drive for us. . Beautiful facility. Appreciated the variety of options available for purchase. Worth the drive for us. . More

Arturo was just okay. I had to ask several questions that could and should have been explained to me when he handed me the hefty packet of paperwork that's your process de I had to ask several questions that could and should have been explained to me when he handed me the hefty packet of paperwork that's your process developed. I asked him how to shut off the maintenance required light which he did without telling me how I could do it in the future. He performed what he had to do, but his interaction with me seemed like he was merely fulfilling a requirement of his job and not seeking customer satisfaction or friendliness. More

Excellent service, strong handshakes, good eye contact, respect, prompt and polite, timely, kind, accommodating, wonderful respect, prompt and polite, timely, kind, accommodating, wonderful More

Respectful of my time and great attention to details when explaining inspection and work completed explaining inspection and work completed More