Corwin Toyota of Bellevue - Service Center

Antonio is a great guy . helps alot and explain everything .im happy as a customer helps alot and explain everything .im happy as a customer More

Samuel Wools has more to offer customers than an exciting pitch. He’s enthusiastic with resilience and takes the time to get to know his customers needs. Highly recommend! pitch. He’s enthusiastic with resilience and takes the time to get to know his customers needs. Highly recommend! More

Service is alright they haven’t disrespected me any type of way pretty sure they know better but it’s alright of way pretty sure they know better but it’s alright More

Antonio provided us exceptionally professional service today! He welcomed us to Corwin Toyota, answered all our questions, and addressed all of our service needs in a very timely manner. It will be beca today! He welcomed us to Corwin Toyota, answered all our questions, and addressed all of our service needs in a very timely manner. It will be because of his professionalism today that we will return to Corwin Toyota for all our vehicle service needs. More

Not interested in keeping a customer! I've been with Corwin since I leased my 2022 RAV4 in February 2022. Love the car, but the service has recently become unbearable. Tried to contact I've been with Corwin since I leased my 2022 RAV4 in February 2022. Love the car, but the service has recently become unbearable. Tried to contact Mr. Borts to talk about the issues I've encountered with some of his employees and he has not had the courtesy to return my calls. So, from now on my service for this vehicle and purchases of future Toyotas will be done through Baxter Toyota. More

We bought a 2016 minivan from the used car lot here about 2 1/2 years ago. We also bought the extended warranty that covered 60,000 miles/5 years. They told us there was no deductible if we brought it to t 2 1/2 years ago. We also bought the extended warranty that covered 60,000 miles/5 years. They told us there was no deductible if we brought it to them for warranty work. We took it into the service dept at Corwin for warranty work as the vehicle was misfiring. They told us nothing was wrong, it was maybe bad gas. They suggested changing the spark plugs, in which we did. Ten months later to April 2023 we took it in for the exact same problem. They told us we needed a new engine and now we were outside our warranty. They told us we were 16k miles over our warranty on our van. We asked for them to make it right since we just took it to them 10 months ago for the same issue. They gave us a bill of 11k dollars to put a new engine in. Todd the service manager, said that they did all they could. We took it home and realized that it was only 4k miles over the warranty on the vehicle. We called and spoke with Todd again and he offered no remorse. More

Becky has been my service advisor for some time. She is very professional and knowledgeable. I can be tough to work with always trying to get the best deal. She is patient while going to bat for me She is very professional and knowledgeable. I can be tough to work with always trying to get the best deal. She is patient while going to bat for me with the service manager for the absolute best pricing. Thanks again Becky! More

Becky and her staff were friendly and professional while assisting getting my new truck outfitted... Thanks assisting getting my new truck outfitted... Thanks More

Not honest.I was far from home and needed an oil change Not honest. I was far from home and needed an oil change in my 2019 Lexus ES300h (50k miles). Corwin was quick to give me a next-day appointment. Ho Not honest. I was far from home and needed an oil change in my 2019 Lexus ES300h (50k miles). Corwin was quick to give me a next-day appointment. However, when I arrived, and as I spoke with the advisor, he told me that their "alignment sensor" at the garage door entry ran a check and that my alignment was off. He even showed me the result (right rear camber was off, even though it turned out to be within tolerance). I approved the alignment for an additional $125. Once they got the car they also recommended the filters (of course), and said that the transmission transaxle fluid should be changed (add'l $185). Well, the transaxle is a completely sealed system. Toyota (and Lexus) don't even have a maintenance interval for the transaxle fluid, though my local mechanic says it will go 200k. Other mechanics have corroborated that. I turned all that down. When the car was done, the advisor did not give me the alignment results. I asked for them, and they did not match (really even closely) what the garage-door sensor had registered. The mechanic did take a mechanical reading , and two of the initial measurements were barely off, but not enough for a full alignment. So that was $125 down the drain. And if I had listened to their recommendations, I would have been out an additional $300. I just can't imagine how many people fall for this. However, while I'm sure it happens everywhere, I expect better of any business in the State of Nebraska. (By the way, I just don't feel like this was the fault of Arturo, my service advisor. I get the feeling he was trying to do what he's been told to do, likely by a pushy management team.) More