Corwin Toyota of Bellevue

Quick and easy. Sales process went really smooth. Friendly staff. Very smooth process through mouth the experience. I would definitely recommend viewing to others lo Sales process went really smooth. Friendly staff. Very smooth process through mouth the experience. I would definitely recommend viewing to others looking for a new vehicle. More

Great experience! John worked with me to get the new vehicle I wanted quickly and efficiently. He was great and I will definitely spread the word to buy a car from him John worked with me to get the new vehicle I wanted quickly and efficiently. He was great and I will definitely spread the word to buy a car from him. More

Terrible Service from Management and Service Dept Dealership tried to charge for a repair that was covered under extended warranty (2012 Prius V - 8 year/100k warranty has been extended to 15 year/unl Dealership tried to charge for a repair that was covered under extended warranty (2012 Prius V - 8 year/100k warranty has been extended to 15 year/unlimited miles for certain inverter issues - ZE3 extension). Dealership admitted they messed up after 4+ days of back and forth and only after we found the information ourselves and provided it to them. We asked for reimbursement for the rental we got during this time given that this should have been identified immediately. Should add they neglected to even write down the diagnostic codes after running the initial diagnostic so had to do a second one days later. Management was ADAMANT that there would be no reimbursement and kept reiterating that they said they were sorry, that a rental wouldn't be covered under the warranty, so why should we expect reimbursement? As though there hadn't been a delay in repair given their own incompetence. I will admit that we did not handle the exchange as well as we could have, but the management at this dealership clearly has had zero training on how to deal with upset customers. There was no discussion; they clearly just wanted us to leave. Francis the manager told us that we should mention in the review that they paid for the repair, so yes, Corwin Toyota of Bellevue eventually did what they were legally obligated to do all along. I will note that Brett was extremely empathetic and told us that he understood our frustrations. He clearly cares about the customer, while management cared about their egos. Brett arranged for Corwin Toyota to allow us to drive a dealership loaner car once they were informed by us that the repair was covered by the extended warranty, which management advised was out of the goodness of their hearts. However, they staunchly refused to reimburse for the delay time they themselves caused. I would advise extreme caution to any customer before dealing with the service department and dealership management at this Toyota dealer. More

Very disappointed in the dealership Came back to potentially purchase a vehicle today. The $395.00 pulse Safety System was an out right scam. Retail on Amazon is $19.95 for the same th Came back to potentially purchase a vehicle today. The $395.00 pulse Safety System was an out right scam. Retail on Amazon is $19.95 for the same thing. The baffle the customer with xxxxxxxx doesn't fly in this day and age. Low balling on a used trade in is expected but holy buckets was it ridiculous. I found the whole experience to be very disheartening. I'm 52 years old and this was not my first rodeo and the $700 in combined fees and the bogus safety add on was an all time low for a car dealership. I enjoyed meeting you but not impressed with the sales management who pushes or promotes this kind of scam. More

Great guy! The employees at corwin were very helpful and knowledgeable. They had a great selection and more importantly the car matched the online inventory. Tha The employees at corwin were very helpful and knowledgeable. They had a great selection and more importantly the car matched the online inventory. That was not the case at the previous dealership I visited. All in all I was pleased. More

Travis Rocks! Walking up to the building Travis immediately greeted us with a smile and a handshake. He was kind and funny. He spared no time getting us into the ca Walking up to the building Travis immediately greeted us with a smile and a handshake. He was kind and funny. He spared no time getting us into the car we wanted and worked with his superiors to make sure we left happy. We came for the car, but we will come back for Travis. Thank you. Lance kept us laughing through the signature process and was a great ending to a long day. More

Great experience Kent was a very nice guy and did all he could do to get me a good deal. When he gets a little more experience he will be a great salesman. He seemed a Kent was a very nice guy and did all he could do to get me a good deal. When he gets a little more experience he will be a great salesman. He seemed a little unsure of himself. More

Great experience. We were met at the door by Travis. He was friendly helpful patient knowledgeable. He really heard what we were looking for and got us exactly what w We were met at the door by Travis. He was friendly helpful patient knowledgeable. He really heard what we were looking for and got us exactly what we wanted. We got a great price and an excellent interest rate. Thank you Travis- we really appreciate you! More

Travis and the rest of the staff were professional and friendly and there was no pressure! We will return in the future to purchase additional vehicles. and the rest of the staff were professional and friendly and there was no pressure! We will return in the future to purchase additional vehicles. More