Corwin Toyota of Bellevue

I would like to rate Dylan 5/5 who was a good salesperson who had done a great job but had a tough time with Francis and Kevin. I bought a RAV 4 2024 Limited which was there as a stock. It was a salesperson who had done a great job but had a tough time with Francis and Kevin. I bought a RAV 4 2024 Limited which was there as a stock. It was a good time spent with Dylan as a good sales representative but had a super frustrating Francis =Borts supervisor who doesn't know how to behave with a customer waiting for his time. He should be trained well in dealing with the customer. I would rate Francis as 1/5. I had a tough time getting student credit $500 during financing with Toyota, which was ultimately resolved by spending 1 day. Kevin was good on the first day of purchasing the vehicle but was rude when I declined the additional protective plan saying I didn't need it because I had a tough time getting $500 student credit and spent a day calling 5 different places with no straightforward solution. More

Jarod was very efficient and understood my need thoroughly. He did not hesitate in answering any of my questions. thoroughly. He did not hesitate in answering any of my questions. More

Bill B made it really comfortable to buy my used Toyota. He's a really great person and Corwin was very accommodating in service and finance! He's a really great person and Corwin was very accommodating in service and finance! More

Polite, professional, fair. Would buy a vehicle from Nigel and this dealership . Easy to work with Would buy a vehicle from Nigel and this dealership . Easy to work with More

We drove to Bellevue (3 hr round trip) specifically to purchase a Toyota Tundra 1794 Edition, arriving at 5 pm. The sales person we had communicated by text with was there and fairly good at her job and b purchase a Toyota Tundra 1794 Edition, arriving at 5 pm. The sales person we had communicated by text with was there and fairly good at her job and by 5:30 we had agreed on terms for the trade/purchase and were told it would take about an hour to get through financing. After being told many times that we were "next in line" it took three hours before the finance person came to tell us to 'follow him'. Then he led us 'slowly' to his office, he opened the door to his office and said 'wait here', to which we were wondering WHY more WAITING? We asked him where he was going, and he snapped back that he had to get our title and then came back to his office a couple minutes later to be huffy and gruff with us. By the time we left his office he had been rude and berating to us repeatedly. I would never want to even talk with him in any setting and would certainly never want to work with him with regard to financing. By the way... I was able to get financing with my phone using a credit card app in about 5 minutes after leaving the dealership, there is no way this needed to take three hours to secure. Had we known this was going to be such a glitch we would have gotten financing elsewhere before heading to Corwin. Then, we were told they couldn't get our plates off the trade in since the service department was no longer at work. That's fine, they would mail/fedex them to us the next day when they went over the trade in before it was placed for sale. A week later I could see our trade in listed in their used cars, however we were not sent our plates. Later found out from our sales person that due to a misunderstanding they threw away one of our plates but she still had one to return to us. WHY WOULD A SERVICE DEPT THROW AWAY A PLATE WITH VALID TAGS?? Those might have been needed to place on a new vehicle. That was just stupid. We will never do business with them again and will sway others away as well. More

We brought a vehicle from this company and still haven’t received the title for it. Paid for the vehicle in full. They can’t tell us where or when we will receive the title! When I asked for my money back t received the title for it. Paid for the vehicle in full. They can’t tell us where or when we will receive the title! When I asked for my money back they said that’s not an option! More

Croix was incredibly helpful, reasonable, and helped me purchase my new vehicle! He went out of his way to help take video and pictures since I was at a distance and narrated the whole thing! He was helpfu purchase my new vehicle! He went out of his way to help take video and pictures since I was at a distance and narrated the whole thing! He was helpful without trying to "sell" me! Cannot recommend enough! More

Service is alright they haven’t disrespected me any type of way pretty sure they know better but it’s alright of way pretty sure they know better but it’s alright More

Antonio provided us exceptionally professional service today! He welcomed us to Corwin Toyota, answered all our questions, and addressed all of our service needs in a very timely manner. It will be beca today! He welcomed us to Corwin Toyota, answered all our questions, and addressed all of our service needs in a very timely manner. It will be because of his professionalism today that we will return to Corwin Toyota for all our vehicle service needs. More

Fernando was great to work with. He responded quickly to any questions we had and was knowledgeable about the car we were interested in. Everyone I've encountered at Corwin has been He responded quickly to any questions we had and was knowledgeable about the car we were interested in. Everyone I've encountered at Corwin has been friendly. We love our new car. More