Corwin Toyota of Bellevue

This is my 3rd vehicle I have purchased from Corwin. I always bring them back for my oil changes. I was very unhappy with my experience this time. I was notified I had a nail in my time through text & t I always bring them back for my oil changes. I was very unhappy with my experience this time. I was notified I had a nail in my time through text & the tire pressure was very low. They didn’t even put air in my tire that was low. There was oil from the workers shoes on my cream colored interior floorboard. I had to get a special cleaner to clean it up. They didn’t reset the oil change & tire rotation sensor after the service. I had to go back in & ask for that to be reset. I have also always received a Carwash after my services or was given a coupon for a free car wash if it was raining during my service. This time I did not get either. When my car was completed I received my papers from the worker who had put his coat on & was ready to leave. I felt like everything was rushed instead of taking their time to provide good service. I have always had great service at Corwin, but this time the service was terrible!! More

Excellent service provided for this service. They continue to perform well in all aspects including sales and services after sale. Arturo communicated well during and following the service. They continue to perform well in all aspects including sales and services after sale. Arturo communicated well during and following the service. More

Planning my maintenance visit was easy. The staff was friendly and exceeded my expectations. Will use them again in the future The staff was friendly and exceeded my expectations. Will use them again in the future More

Work was done ahead of schedule and I had a nice vehicle as a loaner as a loaner More

I almost never write reviews for anything or anyone, but I feel like I owe one to Bill Borchers for his professional assistance with our recent purchase. I have never been fond of the car-buying ordeal, bu I feel like I owe one to Bill Borchers for his professional assistance with our recent purchase. I have never been fond of the car-buying ordeal, but our experience with Bill, and with Corwin overall, was surprisingly a very pleasant and productive one. Bill's easy flexibility allowed us to explore our car options without any pressure at all, while his vehicle knowledge provided solid clarification in resolving any questions that we encountered along the way. It was actually quite refreshing. We will certainly not hesitate to go back to him when it's time to replace our truck. My husband and I both recommend him highly. More

Great experience at the dealership! Friendly staff, excellent selection, and smooth purchasing process. Highly recommend! Friendly staff, excellent selection, and smooth purchasing process. Highly recommend! More

Worked great into finding the right options for me, great communication! Appreciated the help, and had various drinks to have during wait times. communication! Appreciated the help, and had various drinks to have during wait times. More

The entire shopping for a car with Rodney and the finance process with Coy was great! Everything else fell through when I signed the paperwork for my car in GOOD FAITH that the dealership would follow throug process with Coy was great! Everything else fell through when I signed the paperwork for my car in GOOD FAITH that the dealership would follow through with their word about repairing cosmetic damage to the car. It was not ready for me to pick up the next day since the car had to be inspected and serviced to be a certified pre-owned vehicle. I had to check in pretty much every day that week to see when the car would be ready- when I went to pick up the car on October 4th, the cosmetic damages were WORSE. It looked like someone took sandpaper to the side of the car door to buff out the scratches and didn’t care to retouch the paint or put a clear coat on it. The inside of the car also wasn’t detailed as promised so I returned the car for those repairs to be made. After another week (At this point, I had now gone about 2 weeks without a vehicle that I had already signed and put a 4,000 down payment on) I went to pick up my car for a 2nd time and guess what? The scratches were kind of covered up, but it was not the best handiwork and the inside AND outside of the vehicle had still not been detailed or cleaned. I know this to be true because I found an old parking ticket in the glove box and the same stains were in the car that I observed and took pictures of when I test drove the vehicle. Overall, this has been an incredibly frustrating experience and it’s extremely difficult for me to not feel taken advantage of as a young woman of color who went to this dealership looking for a positive experience. I had people recommend this dealership to me, which is the only reason why I went here. If it were an option, I would have just returned the car and asked for my downpayment back. For the amount of money I spent on a vehicle, I expected a very different outcome and experience and it is so disappointing that THIS was my first car buying experience and no one has done anything to rectify this situation despite me bringing up these concerns multiple times. I’m especially upset that Sam encouraged me to sign and purchase this vehicle and explicitly said that “if you were my little sister, I’d feel good about you getting this car as your first car loan/payment”. If you are not going to follow through with your word, don’t build someone up and reassure them that they will receive a specific outcome and then pull the rug out from under them. I am more than happy to share pictures that I took of the vehicle the TWO SEPARATE times I traveled to the dealership to pick it up or talk to someone else about my experience! More

Service done well, in a timely manner. Personnel were courteous and knowledgeable. Will continue to take my vehicle there. Personnel were courteous and knowledgeable. Will continue to take my vehicle there. More

Phil was a great salesman and took the time to find the perfect sequoia for me. He took the time to make sure I completely understood my new vehicle and I am so glad I went with him as my salesmen. perfect sequoia for me. He took the time to make sure I completely understood my new vehicle and I am so glad I went with him as my salesmen. More