Corwin Toyota Colorado Springs - Service Center

Estimated wait times are not correct. I made an appointment. When I got there I was told it would be 2.5-3 hours, mind you I told them that I would be waiting there for my vehicle. I didn I made an appointment. When I got there I was told it would be 2.5-3 hours, mind you I told them that I would be waiting there for my vehicle. I didn’t leave until the 6 hour mark of waiting. If they would have originally estimated 5 hours or even 4 I would have gotten picked up. I’m just a bit disappointed with the wait times especially because I had an appointment made. More

Dealership close to my house. And they got hot chocolate. They got cars and trucks. And they got hot chocolate. They got cars and trucks. More

Adam is hard working and extremely busy but finds the time to make sure everything gets handled correctly. time to make sure everything gets handled correctly. More

Outstanding Service Department and its employees! Courteous, friendly, positive mental attitude, and approachable service technicians and management. Courteous, friendly, positive mental attitude, and approachable service technicians and management. More

No this is the third time or fourth time I have filled out your survey out your survey More

Great service, terrible in-store experience. The wifi is CONSTANTLY down and the in-store customer team could care less. This makes it incredibly difficult to get any work done while waiting f The wifi is CONSTANTLY down and the in-store customer team could care less. This makes it incredibly difficult to get any work done while waiting for your car. Additionally, their scheduling team needs help - I scheduled an appointment to wait and the scheduler put it in as a drop off. This created a lot of frustration and interrupted my working day. More

The Corwin team worked hard to understand and fix brake problems over a several months period. Ultimately, the brakes were fixed at no cost to us. Corwin stands behind their efforts and put customer satisf problems over a several months period. Ultimately, the brakes were fixed at no cost to us. Corwin stands behind their efforts and put customer satisfaction at a premium. More

Very bad customer service, not trustworthy on anything they say and the way they treat me they say and the way they treat me More

Adam was professional, helpful and friendly. Made it easy to get the work completed on time Made it easy to get the work completed on time More

Took my 21 Highlander in for strut replacement. When dropping it off they said they could complete it same day. It is a 3-4 hr job other places including alignment. After about 3 hrs Adam said t When dropping it off they said they could complete it same day. It is a 3-4 hr job other places including alignment. After about 3 hrs Adam said they could not do it same day and would need it overnight. My schedule is was tight that day and that would not work. I told him I needed my car back as I couldn't work around the inconvenience. I had to pay $100 for "diagnostic" which is nothing more than looking at the strut and seeing the leaking oil. I took the car elsewhere and got it done in much less time. The $100 charge was totally unnecessary, and because of that I will not go back to Corwin for any work unless absolutely necessary. More