Corwin Toyota Colorado Springs - Service Center

Brought my car in for an oil service and found my airbox lid was not latched and sitting up about 1/2 inch after driving 150 miles after checking when I thought something didn't sound right. They text me t lid was not latched and sitting up about 1/2 inch after driving 150 miles after checking when I thought something didn't sound right. They text me the picture of the air filter and found the problem after the service. It could've destroyed my engine. Mechanics need to have a double check on items when they remove it. More

I bit hectic when I got in apparently because it was a Monday, there was a lot of customers getting their vehicles done, so I waited at least 15 minutes from the time I got to the dealership to the time I Monday, there was a lot of customers getting their vehicles done, so I waited at least 15 minutes from the time I got to the dealership to the time I got in the maintenance bay, then it took 2 and 1/2 hours to get the first service done on my new Tacoma. One thing that I noticed the next day, as I was dusting off my engine, is that the washer fluid was not top off, and should have been done as part of the maintenance (Top off all Fluids). No big deal, I had some of that blue stuff and fill it, but my concern is that it was marked Green in the inspection sheet, so that call into question whether it was actually inspected and if there was something else not done. Other than that the technicians/service advisors were professional and courteous. More

Always professional and polite. Adam is very knowledgeable about my extended warranty and keeps me up to date on regarding my warranty. It is always a pleasant experience when I bri Adam is very knowledgeable about my extended warranty and keeps me up to date on regarding my warranty. It is always a pleasant experience when I bring my car in for servicing. More

Stop the pressure to upsell on every service. Quality of service and customer satisfaction has diminished since Corwin has taken over. Quality of service and customer satisfaction has diminished since Corwin has taken over. More

I made an appointment and It took 5 hours just for a '30 minute diagnostic'. When Adam called me to tell me about my diagnostic he was obviously in a bad mood and even made a loud exaggerated angry sigh whi minute diagnostic'. When Adam called me to tell me about my diagnostic he was obviously in a bad mood and even made a loud exaggerated angry sigh while on the phone with me. Then when I texted and called back to get an update on my car I received no reply for 45 minutes before I walked into the dealership myself to find out that my car has been ready, a different person helped me cash out. And then once I paid for the service I stood in the garage for 10 minutes watching the workers run around the place looking for my car keys because they lost my car keys. Eventually the car keys were found because they were in the pocket of the technician. Overall bad experience I will not be coming back or recommending Corwin Toyota to people. In fact I will be strongly advising people to go somewhere else. More

Not this service advisor, but for a previous visit she failed to follow through on my instructions. failed to follow through on my instructions. More

I brought my Sienna van in for oil change and tire rotation. The got everything finished in about an hour and a half. Great time rotation. The got everything finished in about an hour and a half. Great time More

Fred is amazing and always makes sure to take care of me and my truck. Thank you Fred and my truck. Thank you Fred More

Excellent and timely service. Had failed tire pressure sensors. Corwin only had 4 in stock so ordered the 5th (spare tire) and will install at our convenience. Had failed tire pressure sensors. Corwin only had 4 in stock so ordered the 5th (spare tire) and will install at our convenience. More

Great service and really appreciate the Lyft ride options. A little concerning that service managers work on commission though. options. A little concerning that service managers work on commission though. More