Corwin Toyota Colorado Springs - Service Center

Gave one star rating since I could not give zero stars. I took me vehicle in for service. I was told that I did not have an appointment despite having a confirmation of the appointment. Then received a tex I took me vehicle in for service. I was told that I did not have an appointment despite having a confirmation of the appointment. Then received a text stating that responding to the text was the best way to contact the service rep. After receiving the inspection I texted the rep to let then know I had a couple of questions and would like a call to discuss them. I did not hear anything back for more than six hours and so I sent another text with the same request. No response. Being fed up and needing my vehicle to be repaired I responded to the test authorizing some of the repairs the next day. I also called and was told that my service rep would be informed of my request for a response regarding the repairs. Shockingly still no response. The next day I called again and, miracles never cease, I did get a call back but only to find out that nothing had been done. I need my car and so I went to the service center to pick it up. The service rep seemed unconcerned with my requests and charged me $90 for really nothing. I again expressed my frustration and he asked if I wanted to talk with a manager. The I don’t give a care attitude is pervasive.When I spoke with the manager he did not seem to care either. He never apologized, made a joke at my expense, and then walked away without even looking at me. I have never experienced such a lack of common courtesy as I did with this dealership. If I hadn’t experienced it I probably would not believe it. Needless to say I am extremely dissappointed and if I can avoid it, I will not be back! More

Adam is great, he goes out of his way to help and to answer questions. answer questions. More

Corwin Toyota is the worst dealership ever kept my car for a week and still did not fix the problem used all my gas without any thought of reimbursement for a week and still did not fix the problem used all my gas without any thought of reimbursement More

Fred is the best. Good service and Fred is great at communicating needs, cost estimates and relative timelines. Really appreciate being kept informed. Good service and Fred is great at communicating needs, cost estimates and relative timelines. Really appreciate being kept informed. More

Paul Reed is AWESOME ! He is always timely and efficient. He keeps me up-to-date on the status of my service. He is always timely and efficient. He keeps me up-to-date on the status of my service. More

Corwin Toyota always takes care of my car! Gary Haines is great and always explains everything that's happening. Gary Haines is great and always explains everything that's happening. More

Best service We’ve had from a dealer! We appreciate the responsiveness and attention to detail we receive. We appreciate the responsiveness and attention to detail we receive. More

Great at scheduling and getting good work done in a timely manner. I’m very satisfied timely manner. I’m very satisfied More

Always very happy with Corwin Toyota. It is basically my go to for all Toyota service. It is basically my go to for all Toyota service. More