Corwin Toyota Colorado Springs - Service Center
Colorado Springs, CO
1,581 Reviews of Corwin Toyota Colorado Springs - Service Center
Everyone was very helpful and friendly while explaining everything to me. The waiting area was very nice. The service staff stayed beyond closing time to finish my service on my Tacoma pick-up. I was pro everything to me. The waiting area was very nice. The service staff stayed beyond closing time to finish my service on my Tacoma pick-up. I was provided with information to consider for future maintenance for my truck. More
I have owned Toyotas over the years because they are quality, reliable cars, but I come to the Liberty Dealership (even though it is out of my way) for one main reason: Mr. Mike McGee is an outstanding quality, reliable cars, but I come to the Liberty Dealership (even though it is out of my way) for one main reason: Mr. Mike McGee is an outstanding Service Advisor. The professionalism of Mike McGee is directly responsible for maintaining my business at Liberty. Let's put it this way: my wife used to go to the "other" Toyota dealership in C-Springs, and due to various issues...let's just say we prefer Liberty. Mike McGee is first and foremost absolutely competent on the technical side. As a mechanical engineer myself, I know what service needs to be done with my car and I am prefer to discuss my vehicle's issues in fine detail. I have been impressed with Mike because he has been a mechanic himself and he absolutely understands the design of my vehicles and is able to easily discuss all of my questions and concerns with me. Secondly, Mike is invariably cheerful and is a pleasure to deal with whenever I go into Liberty Toyota. I have known Mike only a year or so, but dealing with him is like talking to a friend. Third, Mike McGee delivers. When he says something is going to happen, he makes it happen without fail. For example, I had both of my Toyotas in for minor service and wash/wax detail, and Mike estimated the second of the two vehicles was going to be finished on a particular afternoon. I took his word for it, and made plans to pick up the vehicle at that time. This was no easy task, as I live approximately 45 miles from the dealership, and had other engagements going on that day. I showed up, my vehicle was ready as promised with no drama and my wife and I were able to quickly get back on the road. But here is "The Rest of the Story": turns out the service employee that usually does the vehicle detailing was out that day due to being very sick, so Mike was stuck with a vehicle that was not ready to go, and a customer that had been made a promise. So what did Mike do about it? He personally rolled up his sleeves, walked into the back garage and completed the wax and detail service on my truck himself. No, it wasn't "his job", but he made it his business to ensure his customer was taken care off and that Liberty Toyota continues to be the top dealer in town. Here's the bottom line. I am 46 years old and have been around the block. In my adult life I have dealt with various car dealerships not only around the United States but in Germany and the United Kingdom as well. I have, at various times, owned cars from Oldsmobile, Isuzu, Chevrolet, Toyota, and BMW. In my personal experience, Mr. Mike McGee has been, bar none, THE best service advisor/manager that I have ever dealt with. In my professional life, I have run organizations of up to 1,500 employees--so I know what a sharp and valuable employee looks like. Mike is a gentleman, and due to his professionalism and work ethic I have repeatedly recommended Liberty Toyota to my friends and colleagues. More
Mike was very friendly and courteous. The facility was clean and hospitable. One of the employees saw that I was going to get popcorn and got it for me himself because he did not want me to burn my hand clean and hospitable. One of the employees saw that I was going to get popcorn and got it for me himself because he did not want me to burn my hand on the kettle (it had just finished poping and was quite hot). The service was complete and the car washed ahead of schedule. Thank you, Alan Griffee More
Joey Culbertson was very efficient, friendly, and helpful. He went out of his way to insure my wife and I received fast service, assisted in getting a rear carrying case for my RAV-4 added onto my s helpful. He went out of his way to insure my wife and I received fast service, assisted in getting a rear carrying case for my RAV-4 added onto my service bill - and, even took the carrying case and set it up for me. He is an excellent representative of your dealership, and for that reason we own two RAV-4 Toyotas! More
Our 2011 RAV4 had a whine in the drive train ever since we purchased it. When I took it in for service (oil change) I mentioned the whine at a steady forty miles per hour to Fred Olson and he took the car we purchased it. When I took it in for service (oil change) I mentioned the whine at a steady forty miles per hour to Fred Olson and he took the car out for a test drive along with technician Chad but said they could not hear the whine. I took the car out for a test drive along with Chad and he said he could hear the whine at forty miles per hour. Chad said he would put the car on the rack to determine exactly where the noise was coming from. Fred called me and said Toyota had agreed to put in a new transmission. The whine is gone and my wife and I are extremely happy with our RAV4 and very pleased with the service at Liberty Toyota. More
Paul was very friendly and helpful. Our vehicle was taken in as soon as we got there and was promptly serviced. Paul explained everything to us and we will look forward to getting our vehicle serviced taken in as soon as we got there and was promptly serviced. Paul explained everything to us and we will look forward to getting our vehicle serviced there again. When we decide to buy another Toyota, he will be the one we want to deal with. Thank you. More
Mike provides great customer service--especially during tough economic times. He is always professional and friendly. I don't enjoy the monetary cost of service; but, Mike makes every visit enjoyable. tough economic times. He is always professional and friendly. I don't enjoy the monetary cost of service; but, Mike makes every visit enjoyable. More
As stated in previous survey Gary provided exceptional customer service, I normally do not take the time to complete these surveys however the service was so exceptional I felt I needed to convey it. customer service, I normally do not take the time to complete these surveys however the service was so exceptional I felt I needed to convey it. More
We are die-hard Toyota loyalists beginning with a brand new 1989 Toyota Camry we purchased in San Diego, CA. Twenty-three years and five Toyotas later, we're still committed to the brand, the service and t new 1989 Toyota Camry we purchased in San Diego, CA. Twenty-three years and five Toyotas later, we're still committed to the brand, the service and the longevity factor that comes with these vehicles. While spending $2000 on our 2002 Camry was not necessarily what we had budgeted, we reazlied that we had not had any major repairs/work done on that car for five years - so prorated, it wasn't quite as alarming. Thanks for the good work, the good people and good vehicles. The Harold Davis family. More