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Corwin Toyota Colorado Springs - Service Center
Colorado Springs, CO
1,549 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,549 Reviews of Corwin Toyota Colorado Springs - Service Center
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September 20, 2013
Check engine light came on with VSC at 152,000 miles - loose vacumn hose was re-attached. I payed $900 for a total servicing on my Toyota Highlander at that time. Then 18,000 miles later the check eng loose vacumn hose was re-attached. I payed $900 for a total servicing on my Toyota Highlander at that time. Then 18,000 miles later the check engine light and VSC light came on again. Upon checking, the same hose came loose again....original fix was not done in a way that would prevent it from happening again. I was told that I needed to pay $110 for tec to use computer to verify this and re-set the lights. Preston was helpful in getting the vacumn hose replaced and a new clamp installed at no additional change to me so that this will hopefully not happen again. This should have been done the first time. Preston was helpful: keeping me informed of the work being done, explaining the problem, and coming up with the proper fix at no extra charge, but he was not able to credit me the regular $110 fee. Jeff Alpers More
by JeffAlpers
Employees Worked With
Preston Stewart
September 15, 2013
John was very personable, professional and informative. He's a bit older than many of the young service men and that is appealing to your older customers, I believe. I am a widow and lean on the service d He's a bit older than many of the young service men and that is appealing to your older customers, I believe. I am a widow and lean on the service department to make sure my Toyota is safe and well maintained. I often enjoy working with someone closer to my age in certain capacities. The other staff were very friendly and helpful, don't misunderstand me. However I can easily feel stupid in the mechanical world and an older service person can put me more at ease. More
by karenlynnsmith
Employees Worked With
John - recently returned from father's funeral - new hire before that
September 03, 2013
I was in for my 90,000 check up on my Highlander. All my service visits have been great with Gary Haines. He has always been honest about what needs to be done or what can wait for service later. He also service visits have been great with Gary Haines. He has always been honest about what needs to be done or what can wait for service later. He also tries really hard to keep costs down, but will make sure that what you need is what is done for your vehicle and ultimately your safety. On a previous visit he made sure that my husbands truck was fixed correctly. There was a sound that we could not figure out and Gary had me drive with a tech to see if he could identify it. He actually heard it and worked until he found out that one of the bearings was shot on an axel. If not found it could have been much much more expensive and could have left us stranded on the side of the road somewhere. Great service everytime, even though I may not always like the bill. More
by janfredell
Employees Worked With
September 01, 2013
Paul Reed was excellent to work with. I was getting a rough ride and the struts were leaking a bit. He ordered new ones for me. They also wash my car every time it is services which is great. rough ride and the struts were leaking a bit. He ordered new ones for me. They also wash my car every time it is services which is great. More
by SUEP
Employees Worked With
Paul Reed, Paul Reed
August 31, 2013
Noah and all the staff I contacted were very helpful from making the appointment on the phone to driving out the door. Noah and another woman (I can't remember her name) were very helpful finding the reason making the appointment on the phone to driving out the door. Noah and another woman (I can't remember her name) were very helpful finding the reason why my Highlander did not qualify for the Toyota Care service. More
by Tharpfe
August 26, 2013
I was on vacation and had scheduled a 20,000 mile service be performed but on my way to the dealership ran over a deer. They inspected my car, got parts from Denver to repair my car and had me safely back on be performed but on my way to the dealership ran over a deer. They inspected my car, got parts from Denver to repair my car and had me safely back on the road to get home to Tennessee to have my car repaired without having to take any additional days off work (without pay of course). Thanks so much for taking care of me and my Prius C. More
by glkennon
Employees Worked With
Jon(service advisor)
August 14, 2013
We regularly service our 1993 Lexus LS 400 at Liberty Toyota - simply put, I will never take my car any place else! When a major component went bad, Fred Olsen gave me the option to purchase a factory o Toyota - simply put, I will never take my car any place else! When a major component went bad, Fred Olsen gave me the option to purchase a factory or after-market part and given the large price difference, I chose the after market part. Unfortunately, the aftermarket part(s) just didn't cut it, and an associated problem arose. Given that, Liberty Toyota - at no charge to me - replaced the part and gave me a rental each time (the aftermarket parts failed more than once, unfortunately.) Ultimately, we both came to the conclusion that the ‘aftermarket’ for this particular part would not solve the problem and they offered to install a factory part, and only charged the difference in price. Liberty surely lost a lot of money on this repair (labor, car rental, etc.) but each and every time they made the decision in terms of what was best for ME, the car owner. We get this kind of service EVERY TIME we go to Liberty Toyota, which is one reason we’re looking exclusively at (Liberty) Toyota for when we purchase our next car. More
by JohnWoughter
August 05, 2013
I drove in for service, Did not have an appointment. I was, nonetheless, assisted. Friendly, fast and thorough service. Purchased a 3 service offer. Intend to return ! was, nonetheless, assisted. Friendly, fast and thorough service. Purchased a 3 service offer. Intend to return ! More
by johntagert
Employees Worked With
Jessica
August 04, 2013
I was skeptical about brining my Toyota Sienna in for service, especially when a young lady met me at the service entrance. Once I saw the professionalism of this young lady and that she knew what she t service, especially when a young lady met me at the service entrance. Once I saw the professionalism of this young lady and that she knew what she talking about under the hood, my skepticism was gone. Jessica Stroud was my service rep and I appreciated her friendly demeanor, attention to detail, and making sure we were satisfied with the service. I was also impressed by their shuttle service, rental care service, and the free popcorn and cold drinks they offer in the waiting room for me and my family of five! Our three boys keep asking when we can go back for more drinks and popcorn! I highly recommend Liberty Toyota for service! Liberty has definitely figured out how to take care of their customers! More
by uamuseme
July 30, 2013
I always receive exceptional service! Plus the staff is extremely knowledgable and friendly! Joel Valdez is usually the one who helps me but this time George assisted me. Both offer excellent service that extremely knowledgable and friendly! Joel Valdez is usually the one who helps me but this time George assisted me. Both offer excellent service that ensures I will continue to use Toyota to service my vehicle. More
by Djmcmillan
Employees Worked With
Joel Valdez
