Corwin Toyota Colorado Springs - Service Center

This was a routine service call. Workers were friendly, helpful, and efficient. Customer waiting area was comfortable, though coffee machine wasn't working (OK, I survived). Easy to find a place to sit w helpful, and efficient. Customer waiting area was comfortable, though coffee machine wasn't working (OK, I survived). Easy to find a place to sit where I don't have to listen to the TV. More

Jacob did an excellent job of overseeing my entire visit - from having the technician talk with me concerning the problem to arranging a rental car. - from having the technician talk with me concerning the problem to arranging a rental car. More

It took a few minutes before someone came out, which is why I gave a 4 for customer service. However, once Fred Olson came he was very friendly and helped me with my needs. The vehicle was repaired in the why I gave a 4 for customer service. However, once Fred Olson came he was very friendly and helped me with my needs. The vehicle was repaired in the amount of time that I was initially told. More

I was truly impressed with my visit. I rarely see this type of customer service. I work in the health care industry, where customer service is critical every day. So, I am very tuned into when I see gre type of customer service. I work in the health care industry, where customer service is critical every day. So, I am very tuned into when I see great customer service. The tech who waved me into the service bay. Waited for me to get out of my car, told me someone would be right with me. Less than one minute a service tech was helping me with my car. I had a recall notice and the service tech was excellent. He went over several things on my car. Offered a great deal on oil changes. He even talked to me about having my head light covers buffed out and mentioned I was probably lossing 50% visablility at night. That was an eye opener. I will have my lens redone at this shop. We talked about a few other things wrong with my car and he told me he would have the price quotes when I returned and he did. The shuttle service was excellent took me back to work and I called and they came back to get me to retrieve my car. The waiting area is top notch. You offer sodas, water, muffins and popcorn to waiting guests, this is a great perk. I will most definitely come back to Liberty Toyota in the future. If the sales team is as good as the service team, this dealership will be around for a long time. Thank you again, Gary Hill More

Mr. Ford was friendly, efficient, and explained everything very well. Area, including waiting area was clean. The wait wasn't too bad considering it was Saturday morning and Mr. Ford hoped that it everything very well. Area, including waiting area was clean. The wait wasn't too bad considering it was Saturday morning and Mr. Ford hoped that it wasn't too long for us. Everyone one seemed very courteous. More

Right from the start, when I drove the car in for service, I was met by Mike Tomollan eho got me checked in quickly. He explained they would do a diagnostic test to identify the problem. He said, I w service, I was met by Mike Tomollan eho got me checked in quickly. He explained they would do a diagnostic test to identify the problem. He said, I want to try and save you some money. Once problem was located, the work was done and he saved us significant money. Other systems were checked for their efficiency and Mike called and explained the preventive measures to be taken to keep the car running more efficiently. We had the flushes done on the other systems. I felt like everything was explained clearly to me and the why of doing certain things. He was interested in saving us money as well as saving us money in the future by highly recommending the preventive flushes. Overall, very personable, honest, not trying to rip us off and the work was done in a timely manner. I was pleasantly surprised that the day I called, I was able to get an appointment, the car looked at and the work was begun. Your courtesy shuttled worked very well for me. The driver was very pleasant and I had the same person take me home that day and pick me up the next. I feel like Toyota can be trusted, work ethics are high, customer service is top notch and the time waiting for work to be done was superb. Keep up the good work! More

Timely, friendly, and efficient. When I expressed curiosity about why there were 10 miles on the car while in service, I received an immediate call back with a reasonable explanation. Shuttle service curiosity about why there were 10 miles on the car while in service, I received an immediate call back with a reasonable explanation. Shuttle service to/from downtown was great. As with most dealerships, I think prices are higher than in the competitive market, but in this case I was willing to accept that (e.g.: I also looked at getting a trailer hitch at the dealer. Toyota wants almost $700 for a Class 3 trailer hitch; comparable hitch installed with wiring elsewhere is $300 - $350). I don't know how much I would have saved on the clear bra and body side molding, but suspect I could have done better than $580. Overall, this dealership is very nice, with excellent customer service. More

I always get great service and fantastic professionalism from the dealership. I always recommend Toyota to everyone I know. They were very helpful when I was ready to purchase my Tacoma and if I wanted to from the dealership. I always recommend Toyota to everyone I know. They were very helpful when I was ready to purchase my Tacoma and if I wanted to buy a new one and trade in this one I would take my truck there and trade it in on a new one. More

Randy, the mechanic, does such a great job on my car. And Paul is always so friendly. Do miss the bagels. The pickup guy, especially Skip, always tries to please. And Paul is always so friendly. Do miss the bagels. The pickup guy, especially Skip, always tries to please. More

I trust Paul to evaluate the condition of my 4Runner and recommend the needed service. He has never steered me wrong over the last 10 years. recommend the needed service. He has never steered me wrong over the last 10 years. More