Corwin Toyota Colorado Springs - Service Center

Aaron was very friendly and thorough. I liked that he explained what they were going to do to the car and appreciated that he was the same person I dealt with all day (I dropped the car off and picked it explained what they were going to do to the car and appreciated that he was the same person I dealt with all day (I dropped the car off and picked it up after work). Aaron is a great customer service rep for you. It was a night and day difference than what I've experienced in the past with another employee at your dealership, so I'm grateful for the improvement. More

My first visit was with Steve/Mgr and it was a great experience. That was my 5,000 mile service call. So then I had made an apmt for my 10,000 mile service call 2:45pm and I was there at 2:41pm. I sat experience. That was my 5,000 mile service call. So then I had made an apmt for my 10,000 mile service call 2:45pm and I was there at 2:41pm. I sat in front of bay door for a few minutes and the guy? came over and asked me who my rep was and I told him I didn't have one, but Steve was who I talked to last time. He had me pull into bay and told me he would get someone for me. So I waited until 3:05pm when the rep Jacob came to help me. Jacob was great! So then at 4:08pm my name was called by a gal? and I signed paperwork. She said my truck is at the end of line that I can just back out of there and go. I get in my truck and paper floor mat was left in truck. So I backed out and left. It seemed very unorganized, as no one was really in the bay directing like they did the first time I was there. Maybe people were on break at that time, I don't know. It was super busy in there, maybe that's why it didn't seem so organized? I hope this helps you understand my view on this day of service. Thank you, Barrie Rovenstine More

I stopped at the dealership to schedule the 25,000 service. Jacob informed me he could have it dome and back to me in an hour. I was amazed and delighted as the mileage was 24,997. Jacob treated service. Jacob informed me he could have it dome and back to me in an hour. I was amazed and delighted as the mileage was 24,997. Jacob treated me with dignity and respect and had a great sense of humor as well. I felt valued as a customer. The service was completed within an hour as promised, including repairing a tire! All too often I feel businesses are lacking in customer service and that I'm simply tolerated as an interruption in an employee's day. What a refreshing experience I had at Larry Miller Liberty Toyota. Thank you for helping make my day a pleasant one! Michael Phipps More

I really appreciated Mike's care and thoroughness in determining what needed to be done -- and what did not. I returned to Liberty Toyota after having a disillusioning experience with a repair shop tha determining what needed to be done -- and what did not. I returned to Liberty Toyota after having a disillusioning experience with a repair shop that seemed very professional but ended up overcharging me for repairs and doing repairs that did not need to be done. The work you did ended up costing me $500 less than what I had been quoted by the other guys. I'm back! More

Gave a high rating because Paul Reed was so helpful and knowledgeable. The new TRD performance cold air intake and exhaust systems ROCKS! Much more power than I expected. It sounds like a performance tr knowledgeable. The new TRD performance cold air intake and exhaust systems ROCKS! Much more power than I expected. It sounds like a performance truck and accelerates nicely. I took a reading before the upgrade (18.8 mpg) and will recheck the mpg at the next fill up. More

This visit was by far the best visit to get work done on my car ever! From the first phone call to driving off the lot, it was great customer service! I spoke with Mr. Fred Olson on the phone on Wednesday my car ever! From the first phone call to driving off the lot, it was great customer service! I spoke with Mr. Fred Olson on the phone on Wednesday regarding purchasing new tires for my Scion XA and also having an oil change. He was very helpful when it came to brand of tires, and giving me the price breakdown. He scheduled me the next day for service and was very prompt at answering my questions. My wait was very short when I came to the dealership. I was greeted by Jacob (?), Bryson, and Fred. I was also very impressed that Mr. Olson knew who I was as soon as I came in!! Great service! Bryson provided great service from start to finish. He was quick and efficient when servicing the vehicle. Bryson was so friendly and made me very confident in his work. This was the first oil change in years that I came away from the service that my car did not make noise or shake. The car rides so smooth now and I will definitely be back to have work done by Bryson. I would recommend this service to any one of my friends who live in the area! Very honest, impressive, and friendly. Thanks again for everything!! More

Very good experience. Went out for breakfast. Car was ready 10 minutes after I returned. Work was done effectively. Was please with the car wash as well. Me service contact was professional and personab ready 10 minutes after I returned. Work was done effectively. Was please with the car wash as well. Me service contact was professional and personable. More

Joey is always so nice and trustworthy, which is VERY important in todays ecomomy. I would give him a ten but you only let me go to five!Every single time I come in he gets me out as quickly as possible. important in todays ecomomy. I would give him a ten but you only let me go to five!Every single time I come in he gets me out as quickly as possible. I tell everyone who has bad things to say about mechanics who they feel have ripped them off with unnecessary repairs,that they should go to Toyota. I have been a customer since 1994. I have nothing but good things to say about you guys. Than you so much for all your help, Wanda Lynne More

As I said in the first survey, Jacob met me at the car, showed me around the dealership, said it would be right about an hour for the oil change ~ and it was! It was nice to have a large sitting area with showed me around the dealership, said it would be right about an hour for the oil change ~ and it was! It was nice to have a large sitting area with a tv and newspaper with something to drink and popcorn to snack on while I waited. The place was very clean and the people were friendly. I used a Groupon and it was very convienent. More

Very good service and team work for a neighborhood car dealership. Your service is good but your surveys are ridiculous. No need for a description of 25 words or more. dealership. Your service is good but your surveys are ridiculous. No need for a description of 25 words or more. More