Corwin Toyota Colorado Springs - Service Center

Worst dealer I’ve ever dealt with, total rip off Larry Miller Toyota, 5115 New Car Dr, is the worst dealer I’ve ever dealt with. They sold me a pre-paid oil change package after assuring me that Larry Miller Toyota, 5115 New Car Dr, is the worst dealer I’ve ever dealt with. They sold me a pre-paid oil change package after assuring me that it could be used at any Toyota dealer. I only used one of the three oil changes at Larry Miller, then after I moved out of state and tried to get another dealer to honor the oil change package I was told it’s only good at Larry Miller Toyota, and I should talk to them to get a refund So I called Larry Miller, explained the situation to the operator, and was told to speak to Mary Watsabaugh (sp?) and my call was transferred. I explained the situation to Mary. She was rude and hostile and brusquely told me that if I wanted to get a refund I must email her with a formal request, at which point she gave me her email address. She then informed me I’d have to pay $25 to be released from the contract, then IF they decided to release me from the oil change contract I’d only get $17 back! This really annoyed me so I asked to speak to her manager and she gave me the name of the service manager Steve Klemeneic then before I could say anything she transferred me to his voicemail box. I left a voicemail for Steve and asked him to call me back. I also emailed Mary and asked for Steve’s email address and told her I “I expect better treatment from a company where I purchased a $30k car.” I never heard back from either Mary or Steve. I emailed Mary a second time saying: “I am absolutely amazed that I have not heard back from you or Steve about this. I'd like to give you one more chance to respond before I warn others about Larry Miller Toyota on numerous internet sites.” I never heard back. Consider yourself warned about Larry H. Miller Liberty Toyota Superstore, 5115 New Car Dr, Colorado Springs, CO 80923. So. Crummy. More

Easy to work with I have been taking my cars here for the last 4 months while we have been living in Colorado Springs. Being that we move every 4 months, I have found I have been taking my cars here for the last 4 months while we have been living in Colorado Springs. Being that we move every 4 months, I have found these guys to be almost as good as the dealer back in Merrillville Indiana that I have been working with for 20+ years. I feel that if I were spending more time in Colorado Springs, I would continue to stay with these guys. Knowing an oil change on the new cars is getting more expensive, I like there 3 services for $150. More

let down upon arrival I called down to this dealership and set an appointment for my 90,000 mile service with your appointment scheduling dept only to be made aware of a re I called down to this dealership and set an appointment for my 90,000 mile service with your appointment scheduling dept only to be made aware of a recall on my vehicle. I didn't give it much thought but curiosity got the best of me and I made a follow up call to ask more details. Scott was the gentleman whom answered the phone and gave me a pretty good explanation on what's involved with this recall. He also seen my appointment and went over details about what to services where being performed during this service. when I got to the dealership I asked to deal with Scott and he was busy at the moment so i gentleman named Fred intercepted and stated he would get me started while Scott came to the write up area. Scott did finally come up and shook my hand and stated he will be on top of my car but through no avail I never seen Scott again and Fred was the person I was in contact with and it almost felt awkward for me watching Fred force Scott right out of this deal. I had no problems with Scott in fact I was grateful for the information Scott gave to me and gave me the extra attention to comfort me and explain things in detail I was impressed but at the same time let down because I'm sure Fred is good person I simply asked to deal with Scott and instead I got shoved on the back burner by Fred. I almost felt they were used car salesman blocking Scott from his well earned commission. I'm sorry but I will not return to this dealership. !st time back to this dealership in a while and yet again let down again by the expectations set from our first contact. More

Pro Service All Ways !!! It's really simple, but rarely seen in today's world. Service delivered efficiently and with quality and courtesy. Paul Reed is a true professional. It's really simple, but rarely seen in today's world. Service delivered efficiently and with quality and courtesy. Paul Reed is a true professional. Thus the Pro Service title. Thanks Paul. No worries, no hassles - just everything done as it should be. Also thanks to the nameless Pros that spin the wrenches and pour the oil in the shop, without them and their dedication the wheels would stop humming. John Loll 2014 Premium 4Runner Trail More

Definitely would recommend! Chris Roberts was the employee who worked on my car. He was incredibly helpful, exchanged phone calls with me throughout the day to make sure I was co Chris Roberts was the employee who worked on my car. He was incredibly helpful, exchanged phone calls with me throughout the day to make sure I was comfortable with the service they were going to do to my car, as well as updating me on the price. He was patient as I got in touch with my dad before any decisions were made. Overall, I had an excellent experience. I felt like an individual, not just another customer. More

As usual Fantastic ! As Usual great service. I could not ask for anything more. My wife rants and raves about Toyota and the service provided by Gary every time she go As Usual great service. I could not ask for anything more. My wife rants and raves about Toyota and the service provided by Gary every time she goes. So I know who to ask for when I go and she was right Gary your the best. Thanks for everything Roger Duran More

Great Department at Liberty Toyota I have owned two Avalon autos that I purchased new at Liberty Larry Miller Toyota. I have always had my service to my cars done at Liberty. I have I have owned two Avalon autos that I purchased new at Liberty Larry Miller Toyota. I have always had my service to my cars done at Liberty. I have never been disappointed in any way. Paul Reed is my service advisor and he is great -- just tops. I cannot say enough good things about Liberty's service department. William Johnnson More

Excellent customer service The staff was professional and courteous. The wait time in service department was short compare to other dealerships. It was our first time at that lo The staff was professional and courteous. The wait time in service department was short compare to other dealerships. It was our first time at that location and we will definitely come back. Thank you! More

Friendly and easy to work with Our recent appointment at LHM Toyota was another excellent service experience. The work was done well and in a timely manner. The service representati Our recent appointment at LHM Toyota was another excellent service experience. The work was done well and in a timely manner. The service representative was knowledgeable and helped us save money this time by prioritizing what needed to be done. In the last two and a half years that I have been taking our Sienna here, I have always had great service. More

Friendy Service, Quality Work, Trustworthy I have had my Toyota Sequoia serviced at Liberty Toyota for over 10 years. I always received courteous, prompt service and after that many years, got I have had my Toyota Sequoia serviced at Liberty Toyota for over 10 years. I always received courteous, prompt service and after that many years, got to know the service crew as professional and customer-oriented. This pattern of good service is what made me feel comfortable purchasing a second Toyota from this dealership. I might mention that my first Toyota, which was passed to another member of my family, is still going strong (albeit the high mileage) Thus, the standing joke in the service department was that my first car had "been to the moon" Thus, my cars have aptly fit the Toyota motto "We're going places!" And I love my new car just as much! Two thumbs up for this dealership. More