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Corwin Toyota Colorado Springs - Service Center

Colorado Springs, CO

4.4
1,738 Reviews

1,738 Reviews of Corwin Toyota Colorado Springs - Service Center

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May 18, 2022

Excellent professional service Nice area to hang out while waiting for ypur car to be serviced. More

by YELLOWHATIPHONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Butz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Pickle, Mark Bensenberg
May 18, 2022

Our experience home first walked in to the moment we close our deal and signed on our new vehicle was excellent from start to finish we were very happy with the customer service and all our expectations More

by CHRISGEARHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kodee Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Schweibish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Reed, Mike Harrington, Michael Guadagno, Shawna Freeman
February 25, 2022

Brien is professional, organized, and understanding. He is the best service manager I have dealt with. More

by Jen H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brien Menchu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Corwin Toyota Colorado Springs responded

Thanks for reaching out to us, Jen! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Cherie Gallagher, Customer Relations Manager

January 10, 2022

I love working with Richard, he is fair and honest with his recommendations and always keeps me update throughout the service process. More

by Johnny Duran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Simes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Corwin Toyota Colorado Springs responded

Thanks for reaching out, Johnny! It was our pleasure to provide a professional and quick service experience. Come back soon if there's anything else we can do for you! - Cherie Gallagher, Customer Relations Manager

November 30, 2021

Kodee is an incredible professional. He is prompt, courteous and is an excellent communicator. Thanks for your hard work and assistance! More

by gma15174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kodee Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Corwin Toyota Colorado Springs responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Cherie Gallagher, Customer Relations Manager

November 16, 2021

I was in this morning to drop my vehicle off to have key cut and the fob programmed. Based on experiences with the other dealers I visit for service, I was surprised when Richard asked me to stay and he wou More

by Chris with the Venza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Simes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Corwin Toyota Colorado Springs responded

Thanks for that positive review, Chris! We were happy to help, come back again soon if there’s anything else we can do for you or your vehicle. - Cherie Gallagher, Customer Relations Manager

October 04, 2021

I took my 2010 Prius in to have the 90,000 services performed on Fri. 10/2. I specifically stated that I had just done an oil change and tire rotation so I didn't need those things done. When I got hom More

by layoungbl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Haines
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Corwin Toyota Colorado Springs responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear about the issues with your recent visit and the tire rotation. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Cherie Gallagher, Customer Relations Manager

August 21, 2021

Great experience with Jana Lillie our Sales Person as well as Joelle Williams the Finance Manager. Also interacted with Justin Lombardi the General Manager. All three where very professional and went out More

by prstgilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Weimer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jana Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lombardi, Joelle Williams
Aug 24, 2021 -

Corwin Toyota Colorado Springs responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Cherie Gallagher, Customer Relations Manager

July 28, 2021

If I could rate my experience a zero I would. I bought this truck from the Larry H. Miller Ford agency in Lakewood, Colorado. While my initial purchasing experience was satisfactory, I purchased a lifeti More

by jrod042886
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Schweibish
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Kennedy
Aug 03, 2021 -

Corwin Toyota Colorado Springs responded

Hello there, thank you for taking the time to leave a review. Sorry to hear about the issues with getting your vehicle fixed and the length of the diagnosis process. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Cherie Gallagher, Customer Relations Manager

Aug 04, 2021 -

jrod042886 responded

Please provide your number, so I can reach out.

July 22, 2021

today's appointment was with another advisor but I have learn my lesson. Iwill not work with another service advisor other than Shawna. She was not even my advisor today and was super helpful! More

by brian.eckley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawna Freeman
Jul 26, 2021 -

Corwin Toyota Colorado Springs responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Cherie Gallagher, Customer Relations Manager

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