Corwin Toyota Colorado Springs

The reason why I gave the Overall Experience good is I was disappointed in that the 2005 Toyota Tacoma that I purchased did not come with a owner's manual. James mentioned he would try to "track one down" was disappointed in that the 2005 Toyota Tacoma that I purchased did not come with a owner's manual. James mentioned he would try to "track one down" but I didn't get a warm fuzzy that it was a high priorty for him nor an estimated time on how long it would take him to find one. More

This was overall a very positive buying experience. Nathan and Jayson were very patient as I decided what I wanted to do, and both very knowledgable and friendly. Nathan and Jayson were very patient as I decided what I wanted to do, and both very knowledgable and friendly. More

Mr. Ford was friendly, efficient, and explained everything very well. Area, including waiting area was clean. The wait wasn't too bad considering it was Saturday morning and Mr. Ford hoped that it everything very well. Area, including waiting area was clean. The wait wasn't too bad considering it was Saturday morning and Mr. Ford hoped that it wasn't too long for us. Everyone one seemed very courteous. More

Scott was extremely helpful and suggested that I could ask for him for my future auto maintenance needs so that I would only have to deal with one person. That is what I've always looked for but have not ask for him for my future auto maintenance needs so that I would only have to deal with one person. That is what I've always looked for but have not been able to find until now. That way I'm working with someone who is familiar with my car and the way I want it taken care of. Also I would suggest that all the maintenance service reps provide an estimate for future needs like Scott did. He told me what I would need for my 60,000 mile checkup and the approximate cost. This way I'm not blindsided when that time comes and I can save up for it. More

Right from the start, when I drove the car in for service, I was met by Mike Tomollan eho got me checked in quickly. He explained they would do a diagnostic test to identify the problem. He said, I w service, I was met by Mike Tomollan eho got me checked in quickly. He explained they would do a diagnostic test to identify the problem. He said, I want to try and save you some money. Once problem was located, the work was done and he saved us significant money. Other systems were checked for their efficiency and Mike called and explained the preventive measures to be taken to keep the car running more efficiently. We had the flushes done on the other systems. I felt like everything was explained clearly to me and the why of doing certain things. He was interested in saving us money as well as saving us money in the future by highly recommending the preventive flushes. Overall, very personable, honest, not trying to rip us off and the work was done in a timely manner. I was pleasantly surprised that the day I called, I was able to get an appointment, the car looked at and the work was begun. Your courtesy shuttled worked very well for me. The driver was very pleasant and I had the same person take me home that day and pick me up the next. I feel like Toyota can be trusted, work ethics are high, customer service is top notch and the time waiting for work to be done was superb. Keep up the good work! More

Timely, friendly, and efficient. When I expressed curiosity about why there were 10 miles on the car while in service, I received an immediate call back with a reasonable explanation. Shuttle service curiosity about why there were 10 miles on the car while in service, I received an immediate call back with a reasonable explanation. Shuttle service to/from downtown was great. As with most dealerships, I think prices are higher than in the competitive market, but in this case I was willing to accept that (e.g.: I also looked at getting a trailer hitch at the dealer. Toyota wants almost $700 for a Class 3 trailer hitch; comparable hitch installed with wiring elsewhere is $300 - $350). I don't know how much I would have saved on the clear bra and body side molding, but suspect I could have done better than $580. Overall, this dealership is very nice, with excellent customer service. More

Mr. Archuleta was very friendly and patient as he took a lot of time to show me the various options I had with new and used inventory. I never felt rushed. Gil was able to answer all my questions, and I h lot of time to show me the various options I had with new and used inventory. I never felt rushed. Gil was able to answer all my questions, and I had plenty, since I have never owned a Toyota before. More

Our work with the sales people was professional and we were treated with great respect. Our only disappointment concerned the policy of adding a very large premium cost to the MSRP for the dealer to take were treated with great respect. Our only disappointment concerned the policy of adding a very large premium cost to the MSRP for the dealer to take advantage of the shortage of Prius models due to the current difficulties in Japan. Doing so at the expense of a loyal customer seems to border on the unethical. More

I always get great service and fantastic professionalism from the dealership. I always recommend Toyota to everyone I know. They were very helpful when I was ready to purchase my Tacoma and if I wanted to from the dealership. I always recommend Toyota to everyone I know. They were very helpful when I was ready to purchase my Tacoma and if I wanted to buy a new one and trade in this one I would take my truck there and trade it in on a new one. More

First and foremost was the excellent price, thru the USAA buying service. I am from Houston and only summer in CO. I found your prices were considerably better than the Houston dealerships, both using the buying service. I am from Houston and only summer in CO. I found your prices were considerably better than the Houston dealerships, both using the USAA service. Second, James Wilson was professional, friendly and knowledgeable. My wait was long to complete the deal because you had a good sales day and there were only two financial consultants. James checked in with my periodically, explained what was causing the delay, and kept me appraised of progress. He used the time to go thru the owners manual with me. Very pleased with all aspects of James service. Sean, and I wish I could remember his last name, was also personable and efficient. Since my deal was cash, we got thru very quickly. Finally, I am a veteran. I was happy to deal with other vets like James and Sean. We were all Infantry, and that was another positive for me. I especially like businesses that employ vets. More