Corwin Toyota Colorado Springs

This was a routine service call. Workers were friendly, helpful, and efficient. Customer waiting area was comfortable, though coffee machine wasn't working (OK, I survived). Easy to find a place to sit w helpful, and efficient. Customer waiting area was comfortable, though coffee machine wasn't working (OK, I survived). Easy to find a place to sit where I don't have to listen to the TV. More

Jacob did an excellent job of overseeing my entire visit - from having the technician talk with me concerning the problem to arranging a rental car. - from having the technician talk with me concerning the problem to arranging a rental car. More

Having more than 20 years of prior experience in management and customer service, I really appreciated my overalll experience at Liberty Toyota. Nathan Clark, the salesperson, treated more like a fr management and customer service, I really appreciated my overalll experience at Liberty Toyota. Nathan Clark, the salesperson, treated more like a friend or relative rather than a customer right off the street. His knowledge and expertise, along with his great personality, convinced me to purchase a new, rather than used, vehicle. Nathan was definitely the difference. He was very frank and honest. As for the financial side of it, Jeff didn't make me feel overwhelmed or like I was signing my life away. His explanations of the various paperwork that had to be signed was clear and concise. He too has a great personality, for his side of the business. Often when dealing with that amount of paperwork one can feel easily intimidated by the task itself. With Jeff however, the process went smoothly. He also kept me as ease with his funny demeanor. Lastly, the 0% financing for 5 years made the price worth it. Thank you again Liberty Toyota for an outstanding experience. More

As I wrote in a shorter review; I was impressed by the team work of all of the employees. After purchasing the Venza we bought a few parts from the parts department where the employees were extremely hel team work of all of the employees. After purchasing the Venza we bought a few parts from the parts department where the employees were extremely helpful and gave us the new auto discount which we appreciated. The installation of our trailer hitch a few days later went very smoothly. More

Everything went great. I was happy and will return again! 3 hours was a long time but I know this is normal. See you again! again! 3 hours was a long time but I know this is normal. See you again! More

It took a few minutes before someone came out, which is why I gave a 4 for customer service. However, once Fred Olson came he was very friendly and helped me with my needs. The vehicle was repaired in the why I gave a 4 for customer service. However, once Fred Olson came he was very friendly and helped me with my needs. The vehicle was repaired in the amount of time that I was initially told. More

You have to be very, very good to get a "great" rating. I am just a tough grader. (The Broadmoor experience might be an idea of a "great" rating.) Nathan Clark was a very good contact and helped rating. I am just a tough grader. (The Broadmoor experience might be an idea of a "great" rating.) Nathan Clark was a very good contact and helped us understand all the aspects of the used car we purchased. His product knowledge was extensive and important to me. All in all, this was a very positive experience. There were a couple drawbacks, however. I still do not understand why I had to purchase the VTR package. And I will never comprehend the $399 addition for dealer handling and extra profit. No other retail outlet, apart from car dealers, put that into their sale. Imagine if that kind of addition was on your basic Wal-mart receipt? You'd soon be a Safeway shopper for sure. Finally, there was a 50+ minute delay after we concluded the sale to get in to see the finance fellow to wrap up the paperwork. Not sure why there was such a delay? And I am continually amazed at the forms and paperwork it takes to just get a car. Too many rules and regulations for sure. More

Our experience was pleasant and very friendly. We did not feel pressured and enjoyed our time. We arrived pretty much knowing what we wanted and our sale associate not only listened to us, but let us ta not feel pressured and enjoyed our time. We arrived pretty much knowing what we wanted and our sale associate not only listened to us, but let us talk. We were never like we were put in a certain category with no way out. Many times the sales person seems to know more about what you want then you do - this was not our experience. We love the Highlander. More

Gil did an outstanding job! Scott Stevens was also tremendous help with the USAA car buying service as e-commerce manager. A great team. I will definitely recommend your dealership to fellow veteran tremendous help with the USAA car buying service as e-commerce manager. A great team. I will definitely recommend your dealership to fellow veterans and disabled veterans. More

I was truly impressed with my visit. I rarely see this type of customer service. I work in the health care industry, where customer service is critical every day. So, I am very tuned into when I see gre type of customer service. I work in the health care industry, where customer service is critical every day. So, I am very tuned into when I see great customer service. The tech who waved me into the service bay. Waited for me to get out of my car, told me someone would be right with me. Less than one minute a service tech was helping me with my car. I had a recall notice and the service tech was excellent. He went over several things on my car. Offered a great deal on oil changes. He even talked to me about having my head light covers buffed out and mentioned I was probably lossing 50% visablility at night. That was an eye opener. I will have my lens redone at this shop. We talked about a few other things wrong with my car and he told me he would have the price quotes when I returned and he did. The shuttle service was excellent took me back to work and I called and they came back to get me to retrieve my car. The waiting area is top notch. You offer sodas, water, muffins and popcorn to waiting guests, this is a great perk. I will most definitely come back to Liberty Toyota in the future. If the sales team is as good as the service team, this dealership will be around for a long time. Thank you again, Gary Hill More