Corwin Toyota Colorado Springs

I always Corwin Toyota usually I find the wait for service not an issue, but this past visit I felt 4 hours was way too long. service not an issue, but this past visit I felt 4 hours was way too long. More

This was the worst service experience I've had at a dealer. I brought in my car for recall service on the battery holder, and waited in my car for 40 minutes to be checked in. Later I got a call that dealer. I brought in my car for recall service on the battery holder, and waited in my car for 40 minutes to be checked in. Later I got a call that, oh by the way, since we replaced the battery holder, you need a new battery that fits the new holder, something that would have been good to know in advance. So my free recall service was now $200. Then when I picked up the car, there is no line at one service desk to get your keys and paperwork, instead there is a mob of people hoping someone will help them, and I was told that I'd have to wait longer. Really a mess, and I have no intention of ever setting foot in this dealership again. It's a shame that Toyota builds good cars but has terrible dealers. More

Amazing quick and efficient Dean was extremely attentive to me. He made the process quick and easy and I had my brand new truck within an hour! Thanks Dean! to me. He made the process quick and easy and I had my brand new truck within an hour! Thanks Dean! More

Approaching the end of my lease, I scheduled an appointment, I explained my need to be efficient with my time since I live 2.5 hours away from the dealership. The sales manager paired me with Steph appointment, I explained my need to be efficient with my time since I live 2.5 hours away from the dealership. The sales manager paired me with Stephen Gomez, who was ready to meet me when I arrived. Stephen is a polite, friendly young man who is a good listener, know his product and operates out of integrity, Stephen helped find me just the right new Corolla to meet my needs, and financial goals. I placed a deposit for a car that was not yet built, and Stephen called me with updates to let me know it was being built, when it was in transit, and when it arrived at the dealership. He insured that the window tint was installed and had the car washed and ready when I arrived to take delivery of it. I’ll continue to make the trip to Corwin for my maintenance appointments and in three years I look forward to working with James and Stephen again when I lease my next vehicle. Big huge thanks to Stephen, James the sales manager, and JB in the finance office for making it fun to buy a car! More

Spent 11 hours in service for what I was told would take three hours. This was for my 25k service on my 2023 4Runner. I didn’t feel it was malicious but my service contact appeared overwhelmed by her job. I three hours. This was for my 25k service on my 2023 4Runner. I didn’t feel it was malicious but my service contact appeared overwhelmed by her job. I was the last one out when I came in for my appointment at 7:30 am and was on my was home at 6:30 pm. I was never updated on the service progress and felt more like a nuisance than a customer. That’s what $800+ worth gets you at their service department. There must be a better Toyota dealer out there with better service than this and I will be looking elsewhere for my service. More

I didn't not get notified when my car was in service or a video like normal. I had to reach out for a timelime. Im highly disappointed that this time I was treated like an inconvenience instead of a standard video like normal. I had to reach out for a timelime. Im highly disappointed that this time I was treated like an inconvenience instead of a standard customer. And then when I picked up my car, I was told here's your report and your car is parked somewhere. Lucky it was in the front, but still felt like I was a total bother. I even asked when I dropped off my car if I could make a note and I was told no, any concerns need to be placed as another service. I said thats a little silly as this concern could probably be found during my 10k inspection. Just an overall bad experience and I get reminded everyday since my maintenance notification wasn't turn off either. More

Yesenia was professional, knowledgeable of the product, and ready to work with. She provided information about several vehicles and provided a good service. Will definitely go through her when it's time to and ready to work with. She provided information about several vehicles and provided a good service. Will definitely go through her when it's time to upgrade my wife's vehicle. More

Was smooth to buy a new car We were happy with the sales process and with the financing process and with the financing More

Joseph Claytor was awesome, friendly and knowledgeable, great service, would recommend him to my friends great service, would recommend him to my friends More

We had a great experience with Landon. He was friendly, helpful and efficient all the way through the buying process. He was friendly, helpful and efficient all the way through the buying process. More