Corwin Toyota Boulder - Service Center

Unimpressed I reached out via dealer rated because their website doesn’t provide you direct contact info for their staff. The GM Jarred gets cc’d on all emails se I reached out via dealer rated because their website doesn’t provide you direct contact info for their staff. The GM Jarred gets cc’d on all emails sent through dealer rater. He responded Rock never did, Jared assured me he wouldn’t eat me taken care of and that he forwarded my email to the service managers. He said they should be contacting me but never did. I tried to follow up with Jarred 3 times and never got any contact from anyone. More

Good service- not so great response Disregard my name UnhappyCustomer- this was from a bad experience with someone else, not Larry H Miller Nicole helped me out very much and did the ve Disregard my name UnhappyCustomer- this was from a bad experience with someone else, not Larry H Miller Nicole helped me out very much and did the very best she could- parts took a while to get in (4 days) but that wasn't her fault- got truck back on 6th day. Only one thing that bugged me was a guy who was rude- my truck barely made it there- another service guy told me that guy's behavior was unacceptable, but things happen- didn't take it personally. Can't complain too much because the cost was covered under warranty. Also, Service got me in when I drove there which was at 5:00 pm the Wednesday before and they close at 6 pm. The service desk is very hard for someone to pick up when you call, but they must have been very busy. More

John is THE BEST I had John Whipple as my Service Advisor for many years. He is now the Assisant Service Manager. Congratulations Mr. Whipple !!! I’m happy he has bec I had John Whipple as my Service Advisor for many years. He is now the Assisant Service Manager. Congratulations Mr. Whipple !!! I’m happy he has become the ASM, but I will definitely miss him as my Service Advisor. More

Great Customer Service My service required some finagling with 3rd party insurance over the phone. Nicole spent a good 20+ minutes on hold with the Carvana's insurance to My service required some finagling with 3rd party insurance over the phone. Nicole spent a good 20+ minutes on hold with the Carvana's insurance to help me file a claim and save me some money. Then another hour+ off and on on the details. Despite being extremely busy at the time (not exaggerating as she was handling multiple service tasks / customers and on multiple simultaneous phone calls + skipping lunch), she didn't give me a hard time about it at all. Very genuine and pleasant person. However much she's getting paid, she should be getting paid more. Highly recommend. More

Very poor service experience We dropped off our '06 Prius on May 31, 2018 for a routine check with no diagnostics showing except for the low tire pressure icon. It is now June 9, We dropped off our '06 Prius on May 31, 2018 for a routine check with no diagnostics showing except for the low tire pressure icon. It is now June 9, 10 days later without any contact from Larry Miller Toyota. We have called, left messages, even had the receptionist write out a very specific hard copy message to Hauser's boss Andre Alire all to no effect. This is the single worst dealer experience that I have had in my 51 years in the car business (GM and Toyota). Really awful - be warned, More

Pre-purchased oil change Tanner got the process started and taken care of in a timely manner, and assisted on a special request on my tire rotation. Tanner was pleasant and he Tanner got the process started and taken care of in a timely manner, and assisted on a special request on my tire rotation. Tanner was pleasant and helpful, unfortunately, that's the exception rather than the rule at LHM Toyota. When you pull into the service bay you will typically be greeted with blank stares or just ignored, so Tanner'a response earns him the stars but isn't enough to pull up his unhappy co-workers. The entire place is long overdue for a remodel and upgraded amenities. That might be the ticket to change some dispositions, but until those changes occur you may want to try another shop. More

ALWAYS WILLING TO HELP Hi My Name Is Jesse From Audi Boulder...... Jennifer in BDC was very thorough and explained everything. I have brought all my Toyota into Rork for Hi My Name Is Jesse From Audi Boulder...... Jennifer in BDC was very thorough and explained everything. I have brought all my Toyota into Rork for checkup and any warranty issues, which is usually accomplished quickly than Rork has ever promised." I have been very pleased with Larry H. Miller Toyota Boulder Service Department. More

Not impressed with service advisor My wife brought in our RAV 4 for an 11:15 AM appointment to the get shocks and struts checked out. They told us at the time if all four struts neede My wife brought in our RAV 4 for an 11:15 AM appointment to the get shocks and struts checked out. They told us at the time if all four struts needed to be replaced, it would be $1200.00 dollars and would be tomorrow before it would be ready. 2 hours later they called saying 1 of the front struts were damaged and the other 3 were bad. I called and talked to John the service technician. We discussed the situation and I decided that we would only replace the front struts. (I was thinking the vehicle had four, and that would cut the cost in half. The next afternoon we had to call (1:18 PM) and asked about when the vehicle would be ready. He told my wife he did would have to call her back because he was with a customer. Finally he called and said they did not have the parts and would need to get them from Denver. He finally called at 4:15 P.M(Next day) saying our car was read. He never explained the vehicle only had struts in the front. I assumed the repairs would cost around $600... Instead, the cost was over $1000.00. John should have explained that a RAV 4 only has struts in the front and the total cost would be over $1000.00. My bad for not asking the right question, but I feel he should have been more upfront and explained the costs we were facing Lesson learned no doubt More

Rork rocks!! came to this dealer (Larry H. Miller- Boulder Toyota, Colorado) for a recall I received last month. Rork helped me a lot with his expertise and provid came to this dealer (Larry H. Miller- Boulder Toyota, Colorado) for a recall I received last month. Rork helped me a lot with his expertise and provided in depth analysis of my car's current condition. He was quick and courteous. Rork managed the entire paper work for me and it was a smooth experience for me to work with him. I am glad that I found Rork for the service I was looking for my car. Thank you Rork for your help! More

Amazing! Zoe was incredibly helpful, timely and courteous. She went above and beyond to make sure I had everything I needed and more. I couldn’t be happier wit Zoe was incredibly helpful, timely and courteous. She went above and beyond to make sure I had everything I needed and more. I couldn’t be happier with my experience with Zoe. More