Corwin Toyota Boulder - Service Center

The Sales process at Corwin has always been fine, but the service department, with a large and brand new building has always been understaffed, slow, and communicates poorly. I had to wait 10 minutes just to service department, with a large and brand new building has always been understaffed, slow, and communicates poorly. I had to wait 10 minutes just to get to a desk to tell them who I was and why I was there. Then they told me my oil change was going to be at least 2 hours...which ended up actually being 5+ hours. I could understand that timeline if I was a drop in customer, but I had an appointment for basic service that is covered under the contract I purchased with my vehicle...5 Hours is just too long. Either schedules less appointments each day, or staff accordingly. Now that my contracted number of service appts has expired, i will definitely be taking my car to a local, more attentive, and affordable mechanic. More

I'm comfortable with the service I received at Corwin. I don't care to wait unless I'm getting an oil change. They took me home to Golden. There is another Toyota Dealer closer to me but I never received I don't care to wait unless I'm getting an oil change. They took me home to Golden. There is another Toyota Dealer closer to me but I never received the level of service compared to Corwin even after I purchased 3 cars from them. More

Great service, clear communication, quick work, accurate time prediction really appreciate the politeness of staff, good space to work if short service time time prediction really appreciate the politeness of staff, good space to work if short service time More

My Experience was good with the Sales and Finance. Everything was handled smoothly and Car was delivered on time, Everything was handled smoothly and Car was delivered on time, More

I'm not sure if I would recommend. The price to replace the four struts was very high and I'm considering whether I need to switch service center. The price to replace the four struts was very high and I'm considering whether I need to switch service center. More

The service was quick and easy. All I had done was an oil change. They communicated quickly when the vehicle was finished. All I had done was an oil change. They communicated quickly when the vehicle was finished. More

Terrible. Corwin has had my vehicle in the shop for 3 months, and although I understand "there's nothing they can do" about the timing of parts that come in, I Corwin has had my vehicle in the shop for 3 months, and although I understand "there's nothing they can do" about the timing of parts that come in, I was certainly expecting a much different experience when it came time for the bill. No service credit. No call back from the Service manager Rudy who said he'd call back. Very dissapointing. More

Had my vehicle serviced. Staff and wait area were pleasant. Services completed were generally consistent with my request although prices were more than initial estimate. Wait Staff and wait area were pleasant. Services completed were generally consistent with my request although prices were more than initial estimate. Wait time was reasonable.The "addition services" pitch was typical but still annoying. More

It was OK, It took a little longer than I expected to get an oil change, 2hrs rather than 1hr. Everyone was helpful and there were lots of workers, although many we being trained. I requested quotes on some an oil change, 2hrs rather than 1hr. Everyone was helpful and there were lots of workers, although many we being trained. I requested quotes on some future work and prices seemed high so I delayed work for now More

We had a great experience with Jeff when we purchased our new vehicle. He was responsive and answered all of our questions! Excited to work with Corwin more in the future new vehicle. He was responsive and answered all of our questions! Excited to work with Corwin more in the future More