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Corwin Toyota Boulder - Service Center

Boulder, CO

4.0
920 Reviews

920 Reviews of Corwin Toyota Boulder - Service Center

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November 14, 2024

I get good service from the dealership. In this case the shuttle pick up was much less than satisfactory, not because of the driver, but the route. I spent over an hour in the shuttle when More

by FABOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not deal with any of the above. The service manager was effective. The driver did his best out of a bad situation
Nov 14, 2024 -

Corwin Toyota Boulder responded

We apologize to hear about your recent experience, we are going to sit down with the team involved and use this as an opportunity to learn and improve our overall customer service.

November 14, 2024

The dealership seemed determined not to provide me the ride they promised after service. I'm 75 and it's dangerous for me not to have a car. Instead of ordering me an Uber, they told me to set up an accou More

by James Mills
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rae
Nov 14, 2024 -

Corwin Toyota Boulder responded

We apologize to hear about your recent experience, we are going to sit down with the team involved and use this as an opportunity to learn and improve our overall customer service.

November 10, 2024

I took my truck in, had $2400 in needed maintenance done and the truck immediately started slow cranking and occasionally failing to turn over. The repair folk redid everything, said "they werent concerned" More

by Rod HARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lars Atkinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Corwin Toyota Boulder responded

We apologize to hear about your recent experience, we are going to sit down with the team involved and use this as an opportunity to learn and improve our overall customer service.

November 09, 2024

The service department used to be great, but now it’s going downhill. They will give you an approximated wait time, but they fail to notify you when the car is ready so you end up waiting unnecessary h More

by HAYLEE_MCCULLOUGH
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 12, 2024 -

Corwin Toyota Boulder responded

We apologize to hear about your recent experience, we are going to sit down with the team involved and use this as an opportunity to learn and improve our overall customer service.

November 08, 2024

Ok but did not go out of their way to provide excellent service. Had to ask for advanced battery testing even though we told them we had to jump start the vehicle. Also the vehicle was covered with snow More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar in Service and Hayden in Service
Nov 12, 2024 -

Corwin Toyota Boulder responded

We apologize to hear about your recent experience, we are going to sit down with the team involved and use this as an opportunity to learn and improve our overall customer service.

November 07, 2024

Rork is the best, knowledgeable, honest, excellent communicator. Corwin is very lucky to have him working there. More

by Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rork
Nov 07, 2024 -

Corwin Toyota Boulder responded

Thank you so much for sharing your positive experience with us! We are thrilled that Rork provided excellent service. We appreciate your recommendation.

November 06, 2024

Unhelpful and uninterested. It felt as though I was making all the effort to make the deal happen. Took 2 more weeks for the car to be ready after making offer More

by Y67O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Orizco
Nov 06, 2024 -

Corwin Toyota Boulder responded

We apologize to hear about your recent experience, we are going to sit down with the team involved and use this as an opportunity to learn and improve our overall customer service.

November 06, 2024

It's always quick and great service. I love the team there at corwin toyota More

by nicksola519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Nov 07, 2024 -

Corwin Toyota Boulder responded

Thank you so much for sharing your positive experience with us! We are thrilled that the team at Corwin Toyota Boulder provided excellent service. We appreciate your recommendation.

November 04, 2024

The service and over all experience was very good. 15 words is too many. Very good. More

by SUZYBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Service Department
Nov 04, 2024 -

Corwin Toyota Boulder responded

Thank you so much for sharing your positive experience with us! We are thrilled that Ayden provided excellent service. We appreciate your recommendation.

November 04, 2024

A few problems with my new, used car. They were very happy and quick to fix the problems, wish they had found them and repaired them before I bought the car. My sales person, Ricardo was More

by BRANDYSTOYBOX
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Corwin Toyota Boulder responded

Thank you so much for sharing your positive experience with us! We are thrilled that Ricardo Hernandez provided excellent service. We appreciate your recommendation.

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