Corwin Toyota Boulder - Service Center

Rork was great, took time to answer my questions and help through the maintenance process. Unfortunately I can't say the same for the accessories department. I wanted to buy and install some side step rails through the maintenance process. Unfortunately I can't say the same for the accessories department. I wanted to buy and install some side step rails for my new 4runner and with limited questions the guys assured me they could do it while I waited...an hour later they came to me saying my limited wasn't able to have them installed...they really should ask the proper questions before making a customer wait that long to be turned away. More

Compared to my last visit, Corwin has really improved their service. The flow from the minute of drove into the garage was flawless and the communication throughout the time I waited was perfect. Glad their service. The flow from the minute of drove into the garage was flawless and the communication throughout the time I waited was perfect. Glad I gave them another chance. More

The estimated time for the service was two hours. After two and a half hours I texted for an estimated time for pickup. I was told one half hour more. OK. An hour passed and then I texted for another After two and a half hours I texted for an estimated time for pickup. I was told one half hour more. OK. An hour passed and then I texted for another estimated time. There was no response to this text or to my call until a half hour later. I would have appreciated much better communication. A proactive text saying there would be a delay with an adjusted delivery time would have been considerate and helpful. More

Yair was great to work with. Great communication and got my service done on time Great communication and got my service done on time More

The time of service was fast considering what was requested. The online status feature is very convenient. requested. The online status feature is very convenient. More

Made an appointment for an oil change a week in advance. When I arrived no appointment was on the books. Left me sitting in my car in the garage for 20 minutes while the techs figured out what to do. Price When I arrived no appointment was on the books. Left me sitting in my car in the garage for 20 minutes while the techs figured out what to do. Price for service given to me by the tech was significantly higher than I was told on the phone when I made the appointment. The tech told me the girls who answer the phones in service don't really know the costs. Really? Classic bate and switch. When a customer calls and asks how much a service is going to be they want to know the exact figure including tax and shop fees. Oil was dripped across the engine air filter housing. It would have been easy for the tech to take a rag and wipe it off, but he left for me to clean up. All-in-all a very poor service experience. More

This was my first time using a dealership for an oil change and it did not disappoint. I bought my car in August from Corwin and I have loved it. So when they said 1.5 hour wait I was willing to sit in change and it did not disappoint. I bought my car in August from Corwin and I have loved it. So when they said 1.5 hour wait I was willing to sit in their nice waiting area working on my laptop and have a cup of coffee. Well little to my surprise I got a text and finalized what they did and it was done in 35 minutes! I was shocked and surprised. I know it won’t always be this fast, but I was elated that I had my car back quick and in a hurry! More

Parts needed to install were not correct. Waited 2 hours to find out part needed was not available to complete scheduled service. Waited 2 hours to find out part needed was not available to complete scheduled service. More

Fast and perfect! Service is the best! Great service department! Will do business again! Thanks you Corwin! Service is the best! Great service department! Will do business again! Thanks you Corwin! More