Corwin Toyota Boulder - Service Center
Boulder, CO
995 Reviews of Corwin Toyota Boulder - Service Center
I do not recommend Corwin for service or vehicle purchases. My sales person was not knowledgeable about the vehicle I was purchasing and admitted as much. I received a less than fair offer on my tra purchases. My sales person was not knowledgeable about the vehicle I was purchasing and admitted as much. I received a less than fair offer on my trade-in, this eroded all trust I had in Corwin during the buying process and reinforced the transactional only dealer experience. I wanted to support a local business and was reminded of why I shop elsewhere for Toyota vehicles. My experience with the service department was disappointing. No communication follow up-I had to reach out to get updates, multiple missed deadlines, and damage to my vehicle in the process of repairs which still have to be addressed. There seems to be some serious management issues throughout the dealership, nobody seems to really know what's going on and managers aren't available to answer questions. Unfortunately Corwin has lost my business and any recommendation other than go somewhere else. More
Cody was on top of it from the first minute he had the vehicle. Outstanding communication during the service and that 'two man team' had the vehicle in & out in no time Thanks much! Really appreciate the vehicle. Outstanding communication during the service and that 'two man team' had the vehicle in & out in no time Thanks much! Really appreciate the great service. More
They did a good job and did it in a timely manner. The waiting room was very nice. Only complaint was the extra unnecessary add-ons they tried to sell me. The waiting room was very nice. Only complaint was the extra unnecessary add-ons they tried to sell me. More
I brought our Prius in for a tire rotation. The service was advertised for $29.95. However at checkout there was an additional charge of $7.73 for Environmental/Misc. For a tire rotation??? The service was advertised for $29.95. However at checkout there was an additional charge of $7.73 for Environmental/Misc. For a tire rotation??? I was told that charge could not be removed. This is false advertising. They should just state the cost is $37.68 to be honest. I also had to wait nearly 2 hours, although I was told it would take an hour to 1 1/2 hours. I won't be back. More
Good service and communication. Waiting area was very clean and modern. Service adviser was good. Waiting area was very clean and modern. Service adviser was good. More
Great service and communication until I had to pick up car as their phones weren’t working but someone could have called me from their personal phone to arrange my transportation. car as their phones weren’t working but someone could have called me from their personal phone to arrange my transportation. More