Corwin Toyota Boulder - Service Center
Boulder, CO
924 Reviews of Corwin Toyota Boulder - Service Center
Took 6 hours for a scheduled oil change, saying they didn't have the oil filter. It was a scheduled service someone in the parts department didn't do their job. The guy lied to me a couple times sayin didn't have the oil filter. It was a scheduled service someone in the parts department didn't do their job. The guy lied to me a couple times saying they started it but they hadn't. They gave me the run around and wasted my time. More
Roark is THE BEST! As a single older woman it is nice to have someone I trust completely with my car. He takes the time to ecplain what is going to be done. I get in As a single older woman it is nice to have someone I trust completely with my car. He takes the time to ecplain what is going to be done. I get in and out in a reasonable amount of time! More
Eddy was not very friendly, personable or cheerful. He barely looked at me, both when checking in and out. He actually asked me if I'd ever been there before when I've been bringing my vehicles there He barely looked at me, both when checking in and out. He actually asked me if I'd ever been there before when I've been bringing my vehicles there for 15 years! Looked around the whole time, did not pay attention to my transaction. Disappointing service the last two times I've brought the Prius in. (Had someone else last time that was not very good either) You need more service employees like Rork, someone who cares and takes the time to work with you. More
I bought a Sienna from Corwin and was very pleased with the way the staff responded to my requests and needs. Everyone was very pleasant, and Ron along with the sales manager Mark did a good job seeing to the way the staff responded to my requests and needs. Everyone was very pleasant, and Ron along with the sales manager Mark did a good job seeing to a request I made after driving the van home to have the steering tightened up/aligned. More
My car was leaking oil a week after an oil change at Corwin. I dropped the car off and Seth go it in fast to check for the cause of the leak. They identified the issue, a cracked gasket, and they replac Corwin. I dropped the car off and Seth go it in fast to check for the cause of the leak. They identified the issue, a cracked gasket, and they replaced the gasket and topped off the oil, checked over the car and cleaned off the leaked oil and had it back to me in under an hour. Seth was professional, efficient and friendly . More
I was welcomed professionally and cheerfully. I told the service rep that I was going to wait for the car in the waiting room, and he advised me that the car service would be completed in about 9 I told the service rep that I was going to wait for the car in the waiting room, and he advised me that the car service would be completed in about 90 minutes. In reality the car was ready in maybe an hour, probably less. The rep went over the all points of the maintenance and everything was thoroughly explained, including what maintenance would be needed in the future. A very pleasant experience! More
I was pleasantly surprised with my service experience yesterday as it took 2.5 hours in my previous visit to complete an oil change. I had not planned to go back to Corwin but I had purchased a three pac yesterday as it took 2.5 hours in my previous visit to complete an oil change. I had not planned to go back to Corwin but I had purchased a three pack of oil changes. Eddy worked with me yesterday and turned my opinion of Corwin around. Eddy was professional and a clear communicator. He made me feel like he appreciated my business and cared about my experience. Eddy was flawless in his approach and service. Thank you Eddy! More
Rork was great, took time to answer my questions and help through the maintenance process. Unfortunately I can't say the same for the accessories department. I wanted to buy and install some side step rails through the maintenance process. Unfortunately I can't say the same for the accessories department. I wanted to buy and install some side step rails for my new 4runner and with limited questions the guys assured me they could do it while I waited...an hour later they came to me saying my limited wasn't able to have them installed...they really should ask the proper questions before making a customer wait that long to be turned away. More
Compared to my last visit, Corwin has really improved their service. The flow from the minute of drove into the garage was flawless and the communication throughout the time I waited was perfect. Glad their service. The flow from the minute of drove into the garage was flawless and the communication throughout the time I waited was perfect. Glad I gave them another chance. More