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Corwin Toyota Boulder - Service Center

Boulder, CO

4.0
923 Reviews

923 Reviews of Corwin Toyota Boulder - Service Center

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February 20, 2024

The staff is always professional and the service is usually completed within the estimated time. My only complaint is that after a tire rotation, the service interval wasn't updated in the car's comma More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Grott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 19, 2024

Never had better service. Seth was attentive and at the ready with transportation home and back. Manny is a good driver. More

by tkelley11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
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February 19, 2024

were fast and friendly, listened when I explained that a mouse had been getting in the car and took time to clean out the bottom of the engine compartment from it and make sure nothing else was wrong. More

by BED.PETEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Kester
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February 17, 2024

Delivered on everything promised . Showed the utmost professionalism. Roark never tries to sell me anything that is not necessary. I request him for all my service need. More

by CGREENE035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roark
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February 16, 2024

Seth that checked me in was great good service work was done on time as promised More

by AIRSHOWBOB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
seth
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February 16, 2024

Staff was very supportive of my needs and was able to provide the service required. Helped with an additional need beyond the regular maintenance. More

by LINDJ955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair
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February 16, 2024

Was asked if I could afford a vehicle just so an associate didn’t have to go to another lot to pick it up to test. Was told I was unethical due to the industry I was in from the GM who was trying to More

by ERIC.MACVITTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John David Hebert
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Feb 16, 2024 -

Corwin Toyota Boulder responded

Eric, We are sorry to hear this. At no time do we ask if anyone can afford a vehicle. We may ask questions on what budget/payment you are looking for, but we never ask if you can afford it. We have copies of all products that were offer, with signatures on ones you accepted. Customer transactions are complete on a first come basis. We do apologies about you wait, however there were customers who had arrived prior to your agreement.

Feb 20, 2024 -

ERIC.MACVITTIE responded

The sales associate in fact did specifically ask “Before I go get this vehicle, are you sure you can afford it?” with my father sitting next to me. To this day my father asks me why I did not get up and walk out. And very importantly, I “scheduled” a time to come and look at that specific vehicle. I have the email verification of my scheduled time in my inbox. Yes, I signed documents that looked nothing like the iPad widget symbols for coverage options. I wrongfully assumed those options were pre-selected for me based on the conversation I had with the associate. After hours, I simply wanted to get out. It was my fault for not proofreading their work. This was a learned lesson that I will not soon forget. And while I’m willing to acknowledge my own shortcomings here, this dealership refuses to take an ounce of responsibility for treating their customers like numbers in the most unprofessional and unethical manner possible.

February 16, 2024

Car on empty should have been filled up otherwise it is great. Like it happy More

by N.R.WILSON
Recommend Dealer
Yes
Employees Worked With
Ron Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Corwin Toyota Boulder responded

We are sorry about the gas! The day you purchased the Gas Station was down. Please stop in when you can, and we will be happy to fill the tank! Enjoy they vehicle!

February 15, 2024

Purchase of new car was very straight forward, easy process, no pressure to finance; sales person Kim was responsive and pleasant to work with More

by JJFIED
Recommend Dealer
Yes
Employees Worked With
Kimberly Wilharm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 15, 2024

Very friendly and helpful. Felt like a part of the family! Couldn’t have asked for a better experience! More

by RAELEE DEBROUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
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