Corwin Toyota Boulder - Service Center

Placed the order for a Land Cruiser and we did not get the “package” that we wanted or expected; roof rack missing and we were overcharged… which we didn’t notice at the time when we signed the papers. the “package” that we wanted or expected; roof rack missing and we were overcharged… which we didn’t notice at the time when we signed the papers. More

Called 4 times to request the amount for my scheduled repair and no call back. Ever. repair and no call back. Ever. More

I’m still waiting on a call back, it’s only been an hour! 🫤 so you’re call back service department sucks!! 🫤 so you’re call back service department sucks!! More

Service Department is horrible! I was treated horrible and cussed at by an employee! I will never go back. I was treated horrible and cussed at by an employee! I will never go back. More

I received a good quality product and the scheduling was very smooth . I was happy with the service. very smooth . I was happy with the service. More

The staff in the service department appears to not care. I have waited in line to check in for over 15 minutes. I have scheduled an appointment and my car has sat in their lot for over an hour before work I have waited in line to check in for over 15 minutes. I have scheduled an appointment and my car has sat in their lot for over an hour before work was begun (my gps notifies me when my car moves). They will not honor recommendations by Toyota for vehicles driven in adverse conditions (dirt roads, extreme cold, etc). The waiting room is low standard compared to others I have been in. Now that my Toyota care is over I will be going to a different Toyota dealership. I have an extended warranty for door dings and they wouldn’t even look at it or recommend a place for me to go look at it. More

Had our 4Runner serviced and oil changed for $1700. The car began to leak oil due to bad oil cap. They claimed based on a car fax that the car had the oil changed again two weeks after they serviced The car began to leak oil due to bad oil cap. They claimed based on a car fax that the car had the oil changed again two weeks after they serviced it in a location over 1000 miles away and therefore they were not responsible. The service provider on the car fax even called and informed the service manager that they had never serviced the car and it was an error on the car fax. They were very rude, dismissive and I believe dishonest in their dealings. Would never ever trust them. Don’t go there. More

I was overcharged on the basis of the firm quote of cost before leaving vehicle. I have not yet been reimbursed even though promised. The amount of overcharge was significant--more than $150. before leaving vehicle. I have not yet been reimbursed even though promised. The amount of overcharge was significant--more than $150. More