Corwin Toyota Boulder

Thank you Thanks for being so wonderful to work with. Went above and beyond to make our deal work. We love our cars! Great people, great dealership. Thanks for being so wonderful to work with. Went above and beyond to make our deal work. We love our cars! Great people, great dealership. More

Delightful Experience as Always I moved to Broomfield and still drive to Boulder to be at this dealership. I have purchased two Rav 4's from this dealership (Coach) and like the conn I moved to Broomfield and still drive to Boulder to be at this dealership. I have purchased two Rav 4's from this dealership (Coach) and like the connection I have with everyone there. More

Review My review with Toyota was exceptional. I only went to this location as a referral, and now I may use this location for all future use. My review with Toyota was exceptional. I only went to this location as a referral, and now I may use this location for all future use. More

I always give businesses a second chance but they missed on I never dis a business on one bad day but the Larry H Miller Boulder Toyota Service Department has gone from bad to worse.I had my 2007 RAV4 there wel I never dis a business on one bad day but the Larry H Miller Boulder Toyota Service Department has gone from bad to worse.I had my 2007 RAV4 there well over a year ago and was hesitant to go back. At that time I left my car all day for servicing and hadn't heard from them by late afternoon so I called. They forgot they had my car and did not work on it! I had to bring it back another day because it was too late to start. So yesterday I brought it in for a recall, oil change, and because a number of diagnostic lights had come on, it needed computer diagnosis because it could have been anything from a bad gas cap, oxygen sensor, coil, etc). I had a 7 AM appt and was told that it should be only 1.5-2 hrs. Now things can take longer and did but it was how they handled things which really was the problem. To make a long story short, first John, the service manager, said that if he could fix the dashboard diagnostic problem within the $116 cost of the diagnostic charge he would but if it was more he'd call me. So I walked nearby to have breakfast and was back in an hour so I waited in the waiting area. 1.5 hours passed, 2 hours passed. 2.25 hours passed and no call but I could see my car up on the lift so I went out to the service area to find John. He said unfortunately that they had found that the ignition coil was bad and it needed new spark plugs which would cost $495 but they hadn't started since it was a lot more than the $116. He also said there was about another $3300 worth of work that needed to be done. I did not have the time nor wanted to undertake the that effort without a second opinion so I said to just do the plugs and coil. He said it should be pretty quick so I waited patiently. Another hour passed and no word but my car was up on the lift for most of this time (which is a strange spot for reaching spark plugs). So I decided to check how things were going again. I wen to John's service station but no John. So the woman service agent (sorry I forget your name) next door who was very appologetic tried to find him. After hunting outside for him she said he was with another customer and would be with me in a minute in the waiting area. So I waited another half hour and no John. So I wnet back to the service area and there he was talking to another customer. That finished quickly and I asked how things were going and he said that he had my car mixed up with another one and that it was more difficult to get to my plugs but he'd go check with the technician. After looking for several minutes he could not find the technician who was supposed to be working on my car. It is now 11:30 AM so they give me a ride to work and say they will deliver my car to me and knock off the diagnostic charge (which they did). My car got delivered in early afternoon and I was happy to be able to drive it home and back to work without incident. HOWEVER, I went to try and put gas in it today and the gas cover release no longer works. It must have been adjusted by them because it will pop the cover but when you let go of the lever it just pulls the door shut again! EEEK! I am taking it back in first thing in the morning so they can fix that. In 2 weeks have an appointment for the final recall that is supposed to take 6 hrs so I am leaving it for the day but it better get done. BTW one of the issues the technician claimed is bad are the rear shocks leaking. I had them replaced in February so I am taking it back to where I had them replaced. For LHM Toyota's sake those shocks better have infant mortality. After that I have no reason ever to go back to LHM Boulder Toyota. More

Always great service The service team at Larry H. Miller Toyota in Boulder is and always has been awesome. I would not take my vehicles anywhere else for service. They alw The service team at Larry H. Miller Toyota in Boulder is and always has been awesome. I would not take my vehicles anywhere else for service. They always recommend the right service at the right time. Never more than what's needed. More

Great! The service was excellent and I have confidence that our 2006 Prius is still in tip top shape. Minor glitch: It is confusing finding the right team an The service was excellent and I have confidence that our 2006 Prius is still in tip top shape. Minor glitch: It is confusing finding the right team and spot to check in at. More

Terrible experience from start to finish. Stay away. My husband and I went to Larry H Miller Toyota - Boulder on Saturday to possibly purchase a new vehicle. The experience was lackluster. When we wal My husband and I went to Larry H Miller Toyota - Boulder on Saturday to possibly purchase a new vehicle. The experience was lackluster. When we walked in, we were greeted by a sales guy, Nick. I told him which vehicle we were interested in test driving, and he led us out. He wasn't very friendly or talkative. He seemed pretty indifferent from the get-go. (I had mentioned that I previously spoke with David Elmgreen and Sean over the phone, and that they seemed fairly friendly, but he wasn't interested in this information. I guess he wanted the potential sale to himself.) After looking over the vehicle, we decided we wanted to take it for a test drive. Since we prefer to listen to the sounds of the car and focus on the ride/drive (rather than make small talk that distracts us), we asked if we could take it ourselves (without him accompanying us) and offered our driver's licenses and insurance. Nick said, 'I can't let you do that. I have to go with you.' I looked at him dubiously and said, 'Really?' He said, 'Yes. Company policy.' I further raised my eyebrows and said, 'Really? That's very odd.' I stared at him, clearly not believing him, and then he goes, 'Well, you can, but it takes a lot longer.' I told him that was no problem, since we weren't in a rush. He was clearly not happy with our answer, but guess what? He came back with the license plate in just a few minutes. Seriously, Nick? Straight out lying to your customer's face is not a way to instill confidence in them within the first ten minutes of meeting them. So, we took the vehicle out for a test drive and decided we liked it. Next step: will they offer a reasonable amount on our trade? In short: nope. Not even close. Now, we've both bought/traded vehicles many times in the past with dealerships. I understand the process. I know they're a business and need to turn a profit. However, they low-balled me by $2k on my trade-in from what 2 other dealerships offered me. Furthermore, they insulted us by saying, 'Oh, well, the other dealerships could offer you more based on how much they were discounting the vehicle they were trying to sell you.' Yeah, thanks but no thanks for the b.s. reply, Nick. They were so lazy they didn't give us a counter-offer! At this point, we had heard enough between the lying and b.s., that we just walked away. In short: We were lied to twice, severely low-balled on our trade-in (compared to other dealerships, no less), and did not feel at all valued as potential customers. Shame, since we were ready to walk away with a new vehicle. If you're looking for a car dealership that does a better job of lying to your face, and that actually seems happy to take your money, save yourself the drive and stay away from Larry H. Miller Toyota in Boulder. More

Always satisfied when either of our two Rav-4s serviced here We faithfully bring our Toyotas to Boulder Toyota for our scheduled servicing. Our cars are serviced in a timely maner and all involved do a fine jo We faithfully bring our Toyotas to Boulder Toyota for our scheduled servicing. Our cars are serviced in a timely maner and all involved do a fine job! More

Your people are the Best! I have to say that having Chris as my contact at LM Toyota is the best! We live 25 miles away from LM and still go there for the outstanding service! I have to say that having Chris as my contact at LM Toyota is the best! We live 25 miles away from LM and still go there for the outstanding service! More

Oil change Service dept. was very nice. I am a little concerned about the technician telling her that there is a small leak in the transaxle, but she did not thi Service dept. was very nice. I am a little concerned about the technician telling her that there is a small leak in the transaxle, but she did not think it is a concern yet. I cannot see anything on the ground but I hope it does not become an issue since they are unsure what it might be exactly. It could cost over $3000.00 but I don't know how that is determined before work is done More