Corwin Toyota Boulder

Had repeated visits for same problems and had to pay for labor every time. Always had to call at least 2 times before someone could schedule appointment. Very rarely receive call backs on voicemail left. labor every time. Always had to call at least 2 times before someone could schedule appointment. Very rarely receive call backs on voicemail left. When called for Oil & Filter Service, 3 times I did not get appointment within 2 days of the call. Last week I was told no slots are available for one week due to new customers being accommodated from other shop that closed. Prices for services and labor are at least 10% more than other shops. Shuttle services for morning drop off have very long wait times, had to arrange for alternate transport for the last couple of times after waiting for over 30mins. More

Most of you know me by now. I've been buying Toyotas from you since 1976 when you were Lyons Toyota. I've sent at least a a half a dozen acquaintances to you who have also purchased Toyotas. Happily, m from you since 1976 when you were Lyons Toyota. I've sent at least a a half a dozen acquaintances to you who have also purchased Toyotas. Happily, my neighbor and his wife just purchased a Rav 4 from you at the end of February, not on my recommendation (I didn't know they were even considering a new vehicle), but because your internet sales department responded quickly and with a significantly superior price. When I learned that they had purchased from Boulder Toyota, I told them that they had chosen the best dealership in the area for both sales and service - that your service department would look after their needs and wouldn't try to "up-sell" parts or service that they didn't need. Keep up the great work Kevin O'Hornett Golden, CO More

You have serviced my 4Runner for about 6 years now. I always have the feeling that Chris understands my cars needs and is honest with me. At 1/4 million miles, lots can be done to a car. Chris helps me always have the feeling that Chris understands my cars needs and is honest with me. At 1/4 million miles, lots can be done to a car. Chris helps me prioritize and I trust what he tells me. I look to Chris for advice with this car and for deciding what to buy next. More

GREAT SERVICE ,FRIENDLY,HELPFUL AND VERY KNOWLEDGEBLE SERVICE ON TIME AND ALWAYS WILLING TO HELP.WILL ALWAYS RECOMEND TO OTHERS ABOUT THIS SERVICE.MANAGEMENT ALWAYS APPROACHABLE.VHEHICLE READY ON TIME SH SERVICE ON TIME AND ALWAYS WILLING TO HELP.WILL ALWAYS RECOMEND TO OTHERS ABOUT THIS SERVICE.MANAGEMENT ALWAYS APPROACHABLE.VHEHICLE READY ON TIME SHUTTLE DRIVERS VERY HELPFUL,OVERALL GREAT EXPERIENCE. More

Having Mike Valois as a Service Advisor is truly a peak experience. I always know that I'm going to be taken care of in an efficient and more importantly, a friendly and considerate manner. He always has a experience. I always know that I'm going to be taken care of in an efficient and more importantly, a friendly and considerate manner. He always has a smile and a kind word - and no problem is too big. More

Great service, work, and attitude from the people. I've been coming to Boulder Toyota since I bluff my car and everyone has always been friendly and professional. The place is clean and the staff is low pr been coming to Boulder Toyota since I bluff my car and everyone has always been friendly and professional. The place is clean and the staff is low pressure. I had to get some last minute work done and the staff went the extra mile to accommodate. I'll recomend Boulder Toyota to everyone. More

I've used Chris every time but once on my service visits. He's very easy going, knowledgeable and responsive. Never had anything but good experiences and quick servicing. If I come back, i would recomm He's very easy going, knowledgeable and responsive. Never had anything but good experiences and quick servicing. If I come back, i would recommend Chris and his team. Thank you Chris. More

As I had stated in the first survey I was asked to complete, the only negative comment I would have regarding my recent experience is that a greasy handprint was left on the driver's side door panel n complete, the only negative comment I would have regarding my recent experience is that a greasy handprint was left on the driver's side door panel near the window. I was very impressed however when within only about an hour after submitting my first survey responses, I received a call from the customer service manager offering to clean the spot at no cost and at my convenience. I appreciate the prompt follow up and offer. I would like to also mention that the process of making an appointment is much easier now. I spoke with two different women during the process of booking and confirming my appointment and it was refreshing how friendly, professional, and helpful they were. (I am so sorry that I do not remember their names.) Keep up the good work!! More

Summary: I liked Boulder Toyota at first, but they are unreliable and I no longer recommend them. I bought two cars there -- Prii in 2001 and 2007. Pricing was acceptable, the sales experience was pre unreliable and I no longer recommend them. I bought two cars there -- Prii in 2001 and 2007. Pricing was acceptable, the sales experience was pretty good. But they've been cutting a lot of corners recently, and (for example) I, my wife, and my two kids spent a half-hour poking around at their Highlander Hybrids on the lot (about 100feet from the sales floor door) and nobody approached us (as happened in 2001 or 2007). We went to nearby Mountain States Toyota and got excellent service and a great price on a Highlander Hybrid '10 model. Service is probably acceptable for most, but you pay a premium for going to the dealership (Prius tune-ups cost something like $250 each!), and I expect to get back reliability and on-demand service. They will refuse to do anything that is not in the official maintenance book (for example, they once refused to install aftermarket mudflaps on my Prius), and the work they do is not necessarily correct -- for example, even if you pay the extra for synthetic oil you are unlikely to get it. The last two or three tune-ups I got there had minor issues (in one case it wasn't obvious that the oil had been changed, because the dipstick was coming out just as dark after as before), but the final straw was when they asserted to me that they had rotated my tires when I could see for a fact they had not. They always made good on my complaints, but for such high prices (and no flexibility) I expect 100% reliability and quality checking -- if I wanted to inspect my own car's lube, oil, brakes, and such I'd do it myself rather than taking it to the shop. More