Corwin Toyota Boulder

Terrible experience from start to finish. Stay away. My husband and I went to Larry H Miller Toyota - Boulder on Saturday to possibly purchase a new vehicle. The experience was lackluster. When we wal My husband and I went to Larry H Miller Toyota - Boulder on Saturday to possibly purchase a new vehicle. The experience was lackluster. When we walked in, we were greeted by a sales guy, Nick. I told him which vehicle we were interested in test driving, and he led us out. He wasn't very friendly or talkative. He seemed pretty indifferent from the get-go. (I had mentioned that I previously spoke with David Elmgreen and Sean over the phone, and that they seemed fairly friendly, but he wasn't interested in this information. I guess he wanted the potential sale to himself.) After looking over the vehicle, we decided we wanted to take it for a test drive. Since we prefer to listen to the sounds of the car and focus on the ride/drive (rather than make small talk that distracts us), we asked if we could take it ourselves (without him accompanying us) and offered our driver's licenses and insurance. Nick said, 'I can't let you do that. I have to go with you.' I looked at him dubiously and said, 'Really?' He said, 'Yes. Company policy.' I further raised my eyebrows and said, 'Really? That's very odd.' I stared at him, clearly not believing him, and then he goes, 'Well, you can, but it takes a lot longer.' I told him that was no problem, since we weren't in a rush. He was clearly not happy with our answer, but guess what? He came back with the license plate in just a few minutes. Seriously, Nick? Straight out lying to your customer's face is not a way to instill confidence in them within the first ten minutes of meeting them. So, we took the vehicle out for a test drive and decided we liked it. Next step: will they offer a reasonable amount on our trade? In short: nope. Not even close. Now, we've both bought/traded vehicles many times in the past with dealerships. I understand the process. I know they're a business and need to turn a profit. However, they low-balled me by $2k on my trade-in from what 2 other dealerships offered me. Furthermore, they insulted us by saying, 'Oh, well, the other dealerships could offer you more based on how much they were discounting the vehicle they were trying to sell you.' Yeah, thanks but no thanks for the b.s. reply, Nick. They were so lazy they didn't give us a counter-offer! At this point, we had heard enough between the lying and b.s., that we just walked away. In short: We were lied to twice, severely low-balled on our trade-in (compared to other dealerships, no less), and did not feel at all valued as potential customers. Shame, since we were ready to walk away with a new vehicle. If you're looking for a car dealership that does a better job of lying to your face, and that actually seems happy to take your money, save yourself the drive and stay away from Larry H. Miller Toyota in Boulder. More

Always satisfied when either of our two Rav-4s serviced here We faithfully bring our Toyotas to Boulder Toyota for our scheduled servicing. Our cars are serviced in a timely maner and all involved do a fine jo We faithfully bring our Toyotas to Boulder Toyota for our scheduled servicing. Our cars are serviced in a timely maner and all involved do a fine job! More

Your people are the Best! I have to say that having Chris as my contact at LM Toyota is the best! We live 25 miles away from LM and still go there for the outstanding service! I have to say that having Chris as my contact at LM Toyota is the best! We live 25 miles away from LM and still go there for the outstanding service! More

Oil change Service dept. was very nice. I am a little concerned about the technician telling her that there is a small leak in the transaxle, but she did not thi Service dept. was very nice. I am a little concerned about the technician telling her that there is a small leak in the transaxle, but she did not think it is a concern yet. I cannot see anything on the ground but I hope it does not become an issue since they are unsure what it might be exactly. It could cost over $3000.00 but I don't know how that is determined before work is done More

Rork Marney is Great To be honest I thought it was a bad day when Mike Valois left Boulder Toyota, but Rork Marney hasn't skipped a beat. He meets my ideal of how a servic To be honest I thought it was a bad day when Mike Valois left Boulder Toyota, but Rork Marney hasn't skipped a beat. He meets my ideal of how a service advisor should help his clients. He's honest and tells me what can and can't be done. He and his team take great care of our Tacoma. And just a great person also. Chris Doerschlag is also great to work with and is my choice if Rork is out. More

great Thanks for the awesome service. The staff were so friendly and the service was quick and exceptional. I know I can always count on LHM toyota to meet Thanks for the awesome service. The staff were so friendly and the service was quick and exceptional. I know I can always count on LHM toyota to meet my needs! More

Excellent Thanks for the fast and dependable service. I appreciated Chris' thoughtfulness and efforts to meet my needs and complete the service appointment unde Thanks for the fast and dependable service. I appreciated Chris' thoughtfulness and efforts to meet my needs and complete the service appointment under the estimated time. Thanks! More

Happy with my Tacoma Service The service team completed my 20k mile service and handled a recall issue in faster time than expected and were very curious to work with, as always. The service team completed my 20k mile service and handled a recall issue in faster time than expected and were very curious to work with, as always. More

My lease of a 2014 Rav4 from Taylor Gasman Taylor was very knowledgeable and professional in his presentation of the vehicle and in the terms of the lease. My daughter and I enjoyed working wi Taylor was very knowledgeable and professional in his presentation of the vehicle and in the terms of the lease. My daughter and I enjoyed working with him and are happy with our decision. More

Oil change and tire rotation Part of included service on a new vehicle - 2013 Prius. Finished on time and staff was courteous. Complimentary check of other car functions and liqu Part of included service on a new vehicle - 2013 Prius. Finished on time and staff was courteous. Complimentary check of other car functions and liquid levels was included. More