Corwin Honda - Service Center

I called on Tuesday to make an appointment to get my wife's Honda Odyssey in to get 2 front tires and a front end alignment. They said they would get the tires ordered and she could show up sometime bet wife's Honda Odyssey in to get 2 front tires and a front end alignment. They said they would get the tires ordered and she could show up sometime between 10 and 11 today and was quoted $469.??. She called me and said that she didn't have an appointment and they didn't have any record of an appointment. She just told them that she needed tires and an alignment. So now the bill is over $800 which we can't afford right now and I have lost all faith in the employees that can't figure out how to do their job and make an appointment when asked for one. If they would've just told me that they weren't making an appointment, I would've just called somewhere else that would've, I guess next time I will. More

Those assisting me went above and beyond my expectations and ensured that I received the best service possible. and ensured that I received the best service possible. More

After purchasing an oil change package with the car I purchased several months ago, I called to schedule an oil change appointment at Corwin Honda in Fargo and was told it was a good idea to make an appo purchased several months ago, I called to schedule an oil change appointment at Corwin Honda in Fargo and was told it was a good idea to make an appointment ahead of time because it would otherwise be a 2 hour wait. I arrive on time for my appointment and was told 10 min after my appointment time that it would be an hour and a half wait despite the appointment. An employee started to reschedule the appointment for me, but made it clear that despite making an appointment, there would be a similar wait. In other words, Corwin Honda of Fargo admittedly takes appointments that they know they cannot honor. I immediately sought a refund for the oil change package as it did not nearly meet the standards promised at point-of-sale, but had to wait several days before I was able to communicate with a finance manager named Isaac Morales who had me go into Corwin to sign a document to process the refund. 26 days after signing that document, I have not received my refund. Isaac provided no communication until I reached out to him and then provided no follow-up support in ensuring that the money his company owes me would be received, stating in an email verbatim that “that’s as far as I go” after referring me to a third-party organization that Corwin contracts as though Corwin has no responsibility to ensure that I get my money. It is clear that Corwin Honda of Fargo does not care about its customers after they receive their money. More

Nice facility well kept. Friendly people. Too bad that they don’t have more inventory to work with but guess those are signs of the time. they don’t have more inventory to work with but guess those are signs of the time. More

Don’t take you vehicle here for service unless you have a lot of time to waste..they insist you make an appointment yet don’t honor it…tried twice to get a simple oil change, made an online appointment, arri lot of time to waste..they insist you make an appointment yet don’t honor it…tried twice to get a simple oil change, made an online appointment, arrived 5 minutes early and both times was told it would be at least an hour wait and then it would take about an hour to change the oil. An HOUR? Went to another dealer without an appointment and got in and all the work done I less then 45 minutes. More