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178 Reviews of Corwin Honda - Service Center
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December 02, 2021
After purchasing an oil change package with the car I purchased several months ago, I called to schedule an oil change appointment at Corwin Honda in Fargo and was told it was a good idea to make an appo purchased several months ago, I called to schedule an oil change appointment at Corwin Honda in Fargo and was told it was a good idea to make an appointment ahead of time because it would otherwise be a 2 hour wait. I arrive on time for my appointment and was told 10 min after my appointment time that it would be an hour and a half wait despite the appointment. An employee started to reschedule the appointment for me, but made it clear that despite making an appointment, there would be a similar wait. In other words, Corwin Honda of Fargo admittedly takes appointments that they know they cannot honor. I immediately sought a refund for the oil change package as it did not nearly meet the standards promised at point-of-sale, but had to wait several days before I was able to communicate with a finance manager named Isaac Morales who had me go into Corwin to sign a document to process the refund. 26 days after signing that document, I have not received my refund. Isaac provided no communication until I reached out to him and then provided no follow-up support in ensuring that the money his company owes me would be received, stating in an email verbatim that “that’s as far as I go” after referring me to a third-party organization that Corwin contracts as though Corwin has no responsibility to ensure that I get my money. It is clear that Corwin Honda of Fargo does not care about its customers after they receive their money. More
by landon.barta
Employees Worked With
Isaac Morales
October 28, 2021
Nice facility well kept. Friendly people. Too bad that they don’t have more inventory to work with but guess those are signs of the time. they don’t have more inventory to work with but guess those are signs of the time. More
by Happy Customer
Employees Worked With
Malcolm Pegram, Colton Bonfy
October 01, 2021
Don’t take you vehicle here for service unless you have a lot of time to waste..they insist you make an appointment yet don’t honor it…tried twice to get a simple oil change, made an online appointment, arri lot of time to waste..they insist you make an appointment yet don’t honor it…tried twice to get a simple oil change, made an online appointment, arrived 5 minutes early and both times was told it would be at least an hour wait and then it would take about an hour to change the oil. An HOUR? Went to another dealer without an appointment and got in and all the work done I less then 45 minutes. More
by gphbass
Employees Worked With
Didn’t work with any of these
March 10, 2021
I came to Corwin Honda to get a new auto start fob because that is where I purchased my Honda CR-V. Jesse Butler is the person with whom I spoke on the phone and in person at the dealership. He was because that is where I purchased my Honda CR-V. Jesse Butler is the person with whom I spoke on the phone and in person at the dealership. He was very courteous, respectful, personable and resourceful. He informed me that they didn't carry the brand of car starter fob that I was looking for but that didn't end there. He quickly went to his computer and found someone in Fargo who did and wrote down the information for me ! Now THAT'S the way we do things in North Dakota. Good for you Corwin Honda for having an employee of this stature. Thanks again Jesse, you are quite the business card for Corwin Honda. More
by Charlotte
Employees Worked With
Jesse Butler
December 03, 2020
Talked with Adam who sent me over to the parts department to talk with Jesse about my issue, I explained to him what the problem was, had them take a look at it. Unfortunately, they couldn't fix it because i to talk with Jesse about my issue, I explained to him what the problem was, had them take a look at it. Unfortunately, they couldn't fix it because it was an aftermarket part but they were still very good about things. Awesome crew, very professional! More
by tazdevil18
Employees Worked With
Adam Riter, Jesse Butler
November 16, 2020
Terrible service....went in for oil change. Asked about a fun sound with my starter...was told I needed a new starter for $900. Went to my usual mechanic and he fixed the little problem for under $100. C a fun sound with my starter...was told I needed a new starter for $900. Went to my usual mechanic and he fixed the little problem for under $100. Corwin is either incompetent or dishonest More
by tracey.frei
Employees Worked With
Brodie Black
October 11, 2020
Bought a car from here a few months ago and have had nothing but issues with this dealership. I wouldn’t not recommend this place but I didn’t have a good experience with them. nothing but issues with this dealership. I wouldn’t not recommend this place but I didn’t have a good experience with them. More
by Cressell
Employees Worked With
Sam Thomas
October 10, 2020
Terrible service. Told me they will fix it for free because they did not fix it correctly first time. Now rhey want to charge me. Absolutley terrible service. because they did not fix it correctly first time. Now rhey want to charge me. Absolutley terrible service. More
by enid149
Employees Worked With
Brodie Black
March 05, 2020
Nice Dealership and Service...but not happy with costs I had a new camshaft put into my 2011 Acura with 162,000 miles..I love the car and have been very diligent about regular maintenance. What I liked wa I had a new camshaft put into my 2011 Acura with 162,000 miles..I love the car and have been very diligent about regular maintenance. What I liked was my service rep Victor and the waiting area. Very clean, professional and Victor was great to work with. What I didn't like was that I spent $2,800 dollars for the first visit and had to come back for valve adjustments and pay another $300. Valve adjustments should be part of a normal cam installment given it's quite normal from my research. The lack of accurate valve adjustments set off a Christmas tree of warning lights and actually made me worry quite a bit. Still haven't put on that many miles, but I worry about the overall quality of the work given valve adjustments are pretty easy for someone who knows what they are doing and my expectation is that Honda mechanics get great training. I have a warranty and will change the oil a few extra times given new parts can create some extra junk. I'm not a mechanic, but I felt a little taken advantage of and worry about the quality of work given I would like to put another 100,000 miles on. More
by tlorenz
Employees Worked With
Victor
