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Corwin Honda Kalispell
Kalispell, MT
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Showing 202 reviews
Was excited for me new car and left dissapointed A month ago I came in to price out a new Passport. I spoke to a manager and salesman and came up with a number that made me happy on a top of the line A month ago I came in to price out a new Passport. I spoke to a manager and salesman and came up with a number that made me happy on a top of the line model for a 15k lease. The quote included some accessories I wanted and I was pretty happy! They were going to wave the transportation fees to get me the car and everything. I had a few questions post this meeting as I wanted to make sure I got the right vehicle for the right price. After some research I decided to forgo the Elite and go with a Touring. About a 2k difference that should have saved me $50 a month and was told as much. I didn't love the the wheels that came with the touring but I'm very budget minded so was okay with the lower model. Today I went to pick up my car and the price for this lower model passport was coming in at the same quoted price as the Elite....Wait what! Then they come in and say oh well that's because of the added accessories. BUT the quote for the Elite I had included accessories. Then they come back and say, oh well part of the increase is the transportation fee. Once again something they said they would wave. ALSO they didn't have the right milage I wanted for my lease. I was there for 2 hours trying to get this all fixed, and they did their bare minimum and just kept telling ME I was wrong. "This is the math, this is the price of the car" etc etc. I understand that people may not have negative intentions, I do my best to assume the best in people. But it all felt like a bait in switch. I wanted to walk away but I put down a $500 deposit to get this car driven to the dealer. So now as a customer of Honda, a company I had trusted, wanting this to be an awesome buying experience I left just upset. Trust me, you don't want to leave a dealership in a new car sad and frustrated. That's not how it's suppose to be. So here I am with my new car, with the wheels I didn't love, without the running boards I wanted, in a lower model vehicle, paying almost just as much for the Elite they quoted with all the accessories I wanted. The one positive thing about today was the lady working in finance who acknowledged how screwed up everything was and tried to help as best as she could. Here is my advice, if you go with them, get everything written down, with signatures. Or maybe just don't buy from them and avoid the potential frustration. I didn't want to have to associate my review to any one person cause it feels more like a company fail, so don't associate this review to anyone person please. More
Only reason why I gave a 2 star rating is because of the salesman i dealt with, Jason. Very easy going, not pushy, and a credit to the company. However, their advertisements and sales tactics are a little m salesman i dealt with, Jason. Very easy going, not pushy, and a credit to the company. However, their advertisements and sales tactics are a little misleading. Also, when I traded in my vehicle I forgot some stuff in the center console and when I came back for it the next day, it was stolen. So make sure you grab everything when you trade More
Service was excellent The service was great. I will be back when more service is needed. Clean, efficient, helpful and timely. done on time for the price quoted. I was plea The service was great. I will be back when more service is needed. Clean, efficient, helpful and timely. done on time for the price quoted. I was pleased. More
No pressure I've been going to Eisinger Honda since 2014 now. Honestly I tend to shy away from the car dealerships to perform my routine maintenance because of c I've been going to Eisinger Honda since 2014 now. Honestly I tend to shy away from the car dealerships to perform my routine maintenance because of cost and high pressure sales. I work with Steven. He ALWAYS has my car done before the stated time. If something needs to be done, he lets me know. But there is no pressure. They take good care of my little car. I will definitely buy from Eisinger for my next vehicle. :) More
Wonderful Ridgeline--just what I wanted I have purchased vehicles from Eisinger Honda over the years. The products and service are top rate. I told Joshua Durkin about the Ridgeline that I I have purchased vehicles from Eisinger Honda over the years. The products and service are top rate. I told Joshua Durkin about the Ridgeline that I wanted. He went out into the lot and brought back to me the perfect match to my desired truck. More
Good, positive experience The car was presented very well, operating systems and functions were explained and demonstrated. We were pleased with the car and our salesman. The The car was presented very well, operating systems and functions were explained and demonstrated. We were pleased with the car and our salesman. The dealership is attractive, you feel welcome. More
Friendly and efficient. My vehicle's air conditioning unit was fixed as soon as possible. A replacement part was ordered from Spokane to help with better pricing.. Thanks so My vehicle's air conditioning unit was fixed as soon as possible. A replacement part was ordered from Spokane to help with better pricing.. Thanks so much for all your assistance. More
Scheduled service Very efficient and thoughtful. Done with work early and kept me informed on the time and work performed. Used punch card for free oil change which was Very efficient and thoughtful. Done with work early and kept me informed on the time and work performed. Used punch card for free oil change which was welcomed More
Awesome My experience, like always, was great and I definitely recommend Eisinger Honda(sales and service)whenever I can! Hondas are the best vehicles, perio My experience, like always, was great and I definitely recommend Eisinger Honda(sales and service)whenever I can! Hondas are the best vehicles, period. My 2009 Ridgeline has over 320,000 miles and runs great. My wife loves her 2015 CRV, and my daughters drive an Accord and a Civic. More
Professional service No problems, good service, however I find this survey to be a bit long and too involved for a simple oil change. It is overkill and is taking up too No problems, good service, however I find this survey to be a bit long and too involved for a simple oil change. It is overkill and is taking up too much of my time. I doubt I will complete another survey like this for such a basic service. More