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Corwin Ford of Tri Cities - Service Center
Pasco, WA
1,494 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,494 Reviews of Corwin Ford of Tri Cities - Service Center
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June 12, 2019
Lies and no communication Lied about warranty, then didn’t know warranty. Said nothing was covered then admitted it was. It was a mess and everyone should question it. First ti Lied about warranty, then didn’t know warranty. Said nothing was covered then admitted it was. It was a mess and everyone should question it. First time I took my back within a few days of buying it because they did the alignment wrong. They fixed it but my car made a pop noise every time i turned or hit a bump. Tech at ford said they had to tighten things that weren’t tightened during alignment. Paid all this money more a useless warranty and horrible service. We wanted a new ford truck but won’t due business with Corwin again. More
by LADAWNHIGHLEY
Verified CustomerEmployees Worked With
Other Employees :
Don’t remember , Cody Boschert, Freddy Rodriguez
June 09, 2019
Service, problems with air bags, were fixed Serviced vehicle as requested and through trouble shooting determined what the problem was with the air bag compressor and repaired it. The remote for Serviced vehicle as requested and through trouble shooting determined what the problem was with the air bag compressor and repaired it. The remote for the air bags seems a little tempremental but will try it a while. More
by Satisfied
Employees Worked With
Robert Z and Chandler, Cody Boschert
June 09, 2019
Bad. Just not much more to say. Will it use or recommend this service center. Made complaints the service manager and was ignored. Tried to schedule a service appointment to fix is Will it use or recommend this service center. Made complaints the service manager and was ignored. Tried to schedule a service appointment to fix issues caused by previous visit. More
by ROBERT
Employees Worked With
I don’t know, never spoke to anyone
June 09, 2019
Kayla is the best service rep at Corwin Eye contact, genuine greeting, easy to understand and enunciates clearly. I requested to take the old oil filter for metal inspection and it was no p Eye contact, genuine greeting, easy to understand and enunciates clearly. I requested to take the old oil filter for metal inspection and it was no problem! More
by Peter
Employees Worked With
From the paperwork given service advisor was kayla woytenko
June 07, 2019
Repair of seatbelt issue. While there dealing with recall issue of different vehicle, I rose concern about seatbelt issue with car I usually drive. Appt made and problem solve While there dealing with recall issue of different vehicle, I rose concern about seatbelt issue with car I usually drive. Appt made and problem solved. More
by quinn.bfk
Employees Worked With
Junior Chavez
June 06, 2019
Accommodating Service Advisor Cody Boschert was very accommodating with my schedule. I dropped off my Mustang a few days before my vacation and he kept me informed Service Advisor Cody Boschert was very accommodating with my schedule. I dropped off my Mustang a few days before my vacation and he kept me informed throughout the process of getting my vehicle serviced. More
by TonyV
Employees Worked With
Cody Boschert
June 05, 2019
Burned out tail light Tried Quick Lane when it first opened and was disappointed. Had a broken tail light so returned. Whole process was much better. Will try again next t Tried Quick Lane when it first opened and was disappointed. Had a broken tail light so returned. Whole process was much better. Will try again next time. More
by SMHCOLB
Employees Worked With
Justin Russell
June 05, 2019
Same Day Service My schedule is pretty full so I was very happy when Corwin was able to get my vehicle in same day for an oil change! The entire staff was polite, effi My schedule is pretty full so I was very happy when Corwin was able to get my vehicle in same day for an oil change! The entire staff was polite, efficient and accommodating. I will be back and I definitely recommend Corwin! More
by AKE14
Employees Worked With
Other Employees :
Victor Sifuentez, David Fabian, Andrew Springer
June 04, 2019
Service Went in for an airbag recall. Even though didn't cost me anything service writer was very friendly. Have in the past and in the future get my car se Went in for an airbag recall. Even though didn't cost me anything service writer was very friendly. Have in the past and in the future get my car serviced at Corwin. More
by MIMI.TCOM
Employees Worked With
Freddy Rodriguez
June 03, 2019
Great customer service Angela has done a great job of staffing the service center with hard working customer oriented people. Jesse was very conscientious of my time as my Angela has done a great job of staffing the service center with hard working customer oriented people. Jesse was very conscientious of my time as my schedule was tight on that friday. , He explained to me what needed to be done with my rig and how much time it would take and he was accurate. When another problem arose, he got me a ride home and brought my rig to me when it was done. The bill was handled over the phone. More
by HIGGINS.JJ
