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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.5
1,493 Reviews

1,493 Reviews of Corwin Ford of Tri Cities - Service Center

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October 31, 2023

Open, happy, encouraging, easygoing, easy to work with, understanding. Everyone was cooperative. Each person joined in to do their part seamlessly and effectively. I enjoyed the experience. More

by DON81
Recommend Dealer
Yes
Employees Worked With
Chandler Firth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler Firth
Oct 31, 2023 -

DON81 responded

Thank you for taking my order 11.5 months ago while other dealerships wouldn't even consider it. Emma you're the best!

October 30, 2023

Juan got everything cared for within a reasonable time frame. His communication was good. Corwin Ford for the WIN! More

by Chad M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Excellent service on time and flexible with time always enjoy coming here. Been coming here for the past five years More

by CHAVEZ_BRISEIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derby Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jere Gorsline, Bert Flores, Eddie Valencia
October 30, 2023

Was kindly helped with every question I had. Friendly staff. Charged me a little too much on just bolts though. More

by HERNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janelle Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

I appreciate the coupons for free oil changes that I received when I purchased my truck More

by akleinbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
October 29, 2023

When I scheduled to have the heater blower replaced (recall), I was told it was a 30 minute repair so I scheduled service while I waited. It took 4 hours, while I waited there. If I would have known th More

by lulbricht
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Asta Reh
October 29, 2023

Personal we’re very courteous and made me feel that they cared about the quality of service they intended to provide More

by Dan.trainer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2023

Great service! Identified and repaired other items needed, all done in timely manner. Friendly staff at this location . More

by LUCINDATHOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Always feels like a family event when I bring in our vehicles for servicing. They make an ole country boy like me, feel right at home. The staff is respectful and responsive to any questions. It’s my More

by GARRETT.NICHOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Butler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Moran
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan (Quick Lane). Lady, blonde who works the Quick Lane desk. Both these employees I would give 4 & 4 respectively , Jere Gorsline, Bert Flores, Eddie Valencia, David Lopez, Christian Valdez
October 26, 2023

I think it a great place. Only issue was the time it took to get the parts. It took four months to get my issue resolved. More

by MCCALLUMS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derby Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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