Corwin Ford of Tri Cities - Service Center

This has been my dealership of choice for over a decade, based on their outstanding customer service, consistent positive result's and professional maintenance personnel! based on their outstanding customer service, consistent positive result's and professional maintenance personnel! More

Michael Cunningham, in service, has been wonderful to work with taking care of the service work on our truck! We appreciate how he communicates and keeps us updated on our vehicle progress!! It's a plea work with taking care of the service work on our truck! We appreciate how he communicates and keeps us updated on our vehicle progress!! It's a pleasure to find someone who takes such pride in their service! Thank you Michael! More

Service Department: Had an appointment for a recall, six hours later had not touched it. hours later had not touched it. More

The service center is garbage no comunication. Sales is pushy make sure to get you keys back after they appraise your vehicle. I have bought 5 trucks at this building and 1 since they switched changed name pushy make sure to get you keys back after they appraise your vehicle. I have bought 5 trucks at this building and 1 since they switched changed names I will not visit this dealership anymore. More

Stephen Quilici was a great person to deal with. He made the buying experience easy. Picked me up from the airport and got me through the process and off to Seattle in no time. thanks Steve and thank you Co the buying experience easy. Picked me up from the airport and got me through the process and off to Seattle in no time. thanks Steve and thank you Corwin Ford More

Very Nice and excellent services. Great vehicles. If you are looking for a great deal go see Jose Larios at Ford in Pasco. He help me buy 2 cars. are looking for a great deal go see Jose Larios at Ford in Pasco. He help me buy 2 cars. More

Exceptional Service Transmission repair was recently completed on my car. The staff involved were very professional, courteous, and able to complete the repair in spite o Transmission repair was recently completed on my car. The staff involved were very professional, courteous, and able to complete the repair in spite of an insanely full work schedule. The repairs were completed and the car returned in less than 24 hours from the time it went into the shop. Bravo. Extremely well done! More

Multi Shield The service representative was courteous, they were ready to start my service right away an it was completed sooner than anticipated. I was very happy The service representative was courteous, they were ready to start my service right away an it was completed sooner than anticipated. I was very happy with the service and the results. More

Expedition Had the engine light coming on. It took me three weeks to get in. They thought they had it fixed the first time had to bring it back the next day and Had the engine light coming on. It took me three weeks to get in. They thought they had it fixed the first time had to bring it back the next day and I finally it taken care of. Mike was great to work with. More

A Thousand dollars and still have a broken truck Brought truck in, diagnosed and quoted 600+ to fix. Paid it, then was told it would be another 450 to complete repair. Paid that, and the truck still Brought truck in, diagnosed and quoted 600+ to fix. Paid it, then was told it would be another 450 to complete repair. Paid that, and the truck still has the problems. Either not capable of properly diagnosing and fixing, or was scammed. Have always had my vehicles serviced at dealerships, knowing it usually costs more but the service and repair are usually top notch. This was my first time at corwin ford and I was throughly disappointed. More