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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.6
1,416 Reviews

1,416 Reviews of Corwin Ford of Tri Cities - Service Center

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November 03, 2023

They promised to text me when my car was finished. I finally called and they had forgotten to text me. Luckily I was able to pick up my car that same day. More

by annmira66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Harvey
November 02, 2023

Jesse is great! He went above and beyond to help me! He was very respectful and understanding! More

by Twhitcomb2822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Paid the MSRP for my Maverick. Worked with Corwin for over a year before Ford delivered, but Corwin was great. More

by izaic3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandler Firth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Open, happy, encouraging, easygoing, easy to work with, understanding. Everyone was cooperative. Each person joined in to do their part seamlessly and effectively. I enjoyed the experience. More

by DON81
Recommend Dealer
Yes
Employees Worked With
Chandler Firth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler Firth
Oct 31, 2023 -

DON81 responded

Thank you for taking my order 11.5 months ago while other dealerships wouldn't even consider it. Emma you're the best!

October 30, 2023

I appreciate the coupons for free oil changes that I received when I purchased my truck More

by akleinbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
October 30, 2023

Was kindly helped with every question I had. Friendly staff. Charged me a little too much on just bolts though. More

by HERNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janelle Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Juan got everything cared for within a reasonable time frame. His communication was good. Corwin Ford for the WIN! More

by Chad M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Excellent service on time and flexible with time always enjoy coming here. Been coming here for the past five years More

by CHAVEZ_BRISEIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derby Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jere Gorsline, Bert Flores, Eddie Valencia
October 29, 2023

Personal we’re very courteous and made me feel that they cared about the quality of service they intended to provide More

by Dan.trainer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2023

When I scheduled to have the heater blower replaced (recall), I was told it was a 30 minute repair so I scheduled service while I waited. It took 4 hours, while I waited there. If I would have known th More

by lulbricht
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Asta Reh
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