Corwin Ford of Tri Cities - Service Center

Helpful, courteous, and helps get the job done. Juan is knowledgeable and knows which way to proceed to get the job done. Juan is knowledgeable and knows which way to proceed to get the job done. More

Convenient, professional, only downside was the amount of time that I had to wait in order to pay and receive my keys. time that I had to wait in order to pay and receive my keys. More

Was called out of town unexpectedly and dropped my truck off several days earlier than my scheduled appointment. The vehicle was looked at promptly & I was notified what needed to be done. Didn’t expect the off several days earlier than my scheduled appointment. The vehicle was looked at promptly & I was notified what needed to be done. Didn’t expect them to even look at it until the day it was scheduled for. Juan communicated well & it was nice experience for service work. More

Corwin ford has always given us great service. I never take my vehicle anywhere else for service. I never take my vehicle anywhere else for service. More

They told me of the problem, But then wanted to investigate it, When they had photos of it. Thay had it for a whole week to change the oil pan gasket. Also wanted to charge me to put oil in it. investigate it, When they had photos of it. Thay had it for a whole week to change the oil pan gasket. Also wanted to charge me to put oil in it. More

Dealing with Dylan and the paperwork was good. The greeter when I went to take delivery could practice his listening skills, because he didn't listen to what I told him. Tried to redirect me to wh The greeter when I went to take delivery could practice his listening skills, because he didn't listen to what I told him. Tried to redirect me to where I didn't need to go. That was a little irritating. Thanks More

It was a pretty seamless experience. I was scheduled for service and when I got there was greeted promptly and taken care off. Communication through the whole process was great! I was scheduled for service and when I got there was greeted promptly and taken care off. Communication through the whole process was great! More

The shop was running behind with a few unplanned absences. Omar was really helpful explaining some additional recommendations without making me feel pressured to do them. absences. Omar was really helpful explaining some additional recommendations without making me feel pressured to do them. More

Tina ordered a replacement 12v battery a few weeks ago. Then she got it installed on Monday Nov 27. It took just a few hours and I was on my way. Tina is great! Then she got it installed on Monday Nov 27. It took just a few hours and I was on my way. Tina is great! More

Great Customer service. Great shop service Just happy with my truck.. Loved it if I ever need a new truck Wil bel Ford truck again and from Corwin Dealer. Great shop service Just happy with my truck.. Loved it if I ever need a new truck Wil bel Ford truck again and from Corwin Dealer. More