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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.5
1,191 Reviews

1,191 Reviews of Corwin Ford of Tri Cities - Service Center

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October 19, 2024

They do not have a professional service and it is the third time that they deliver my vehicle to me without Def or windshield fluid and that makes me doubt the quality of their work. More

by ALJD1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Orozco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Butler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Derby Monroe
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Communication was very poor. I had to call all the time to check up on the vehicle which has had several issues after they did the ford recall reprogram. More

by BRIAN@WALLTOWALLFURNITURE.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
October 18, 2024

Had an excellent experience when dealing with the service department. Journey was friendly and knowledgeable. More

by DEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Journey was my service representative.
October 15, 2024

Service rep did an awesome job helping us through the service, kept us well informed and returned our vehicle repaired and in great condition. More

by MERL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derby Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Love the sheet they use to help you find your perfect vehicle. Our dealer, Justin, was very friendly and communicative. Loved that no one tried to pressure us into buying. More

by NHAMLIN
Recommend Dealer
Yes
Employees Worked With
Stephen Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
October 11, 2024

No cost pickup and delivery for my oil change and tire rotation worked great. I would use them agai More

by JEPALRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Butler
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Chandler did an amazing job with helping me get the right accessories for my new Bronco! More

by MISSNOMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Madrigal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandler Firth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Clean, professional, competitive prices, communication could be a little better but when I called they always responded. More

by Josh.linhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Firth
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Bought truck then took 3 days to get it then got a letter saying ito Bring it in for a recall why didn’t it get taken care of when you did the inspection before I picked it up More

by DANO210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
October 07, 2024

The service was great and the gentleman who helped me was very knowledgeable and very helpful. Delivering the vehicle to our home was great. More

by Jabarnaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Valencia
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