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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.6
1,414 Reviews
Call Service Center (509) 544-8000

1,414 Reviews of Corwin Ford of Tri Cities - Service Center

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December 20, 2023

Very well treated The service was excellent and he kept me in the loop and expainded everything More

by DKORBER
Recommend Dealer
Yes
Employees Worked With
Noah
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December 20, 2023

I called the service dept 4 times to see if they could look at my truck shifting issues. Never received a call back. Took it to an independent shop thinking it probably just needed to be serviced. Turns o More

by D7323HEIDER
Recommend Dealer
No
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Dec 20, 2023 -

D7323HEIDER responded

I am very thankful that you finally fixed it under warranty, but much heartache could have been avoided if you would have returned just 1 of the 4 calls I made to you before taking it to an independent transmission shop.

December 20, 2023

Professional. Easy to work with. Accommodating to my needs. Excellent customer service. Everyone was kind. More

by sbotti1
Recommend Dealer
Yes
Employees Worked With
Jaelen Long, Jaelen Long
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December 20, 2023

Excellent Journey was very helpful and professional in helping me with my service needs. Excellent service! More

by BELLYCB4
Recommend Dealer
Yes
Employees Worked With
Journey
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December 20, 2023

Short wait time. Quick communication of what needed addressed Work was finished in less time than I thought it would take More

by TAMIJJC
Recommend Dealer
Yes
Employees Worked With
Noah I think
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December 20, 2023

Great help and friendly experience with Jessie; services were performed quickly and efficiently Haha lmao More

by Cedarc96
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Gutierrez
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December 19, 2023

Doug was on top of letting me know what they were doing with my car and had it done when he said it was suppose to be done. More

by Marcusandros
Recommend Dealer
Yes
Employees Worked With
Doug
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December 19, 2023

I brought my car in and they checked it out. Told me what was wrong with it. They gave me a loaner and fixed mine. More

by roberthenry1114
Recommend Dealer
Yes
Employees Worked With
Tina
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December 19, 2023

Great service, very quick turn around for an oil change and tire rotation. Friendly staff up front. ..just wish mechanic(s) doing oil change cleaned residual oil from filter area - had a spot form in my dr More

by Gtirider01
Recommend Dealer
Yes
Employees Worked With
Quick Lane
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December 19, 2023

I appreciate the technician that came out to perform the recall. Thank you for that. The service department doesn't answer their phone. And they seldom call back. I've pointed it out three times, but they d More

by DAN98901
Recommend Dealer
Yes
Employees Worked With
Angela
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