Corwin Ford of Tri Cities - Service Center

Clean, professional workplace. Always courteous and on time with service I wish there was more parking lol Always courteous and on time with service I wish there was more parking lol More

Recall maintenance Dealership performed recall maintenance. Determined a wheel alignment was not needed which was appreciated. maintenance. Determined a wheel alignment was not needed which was appreciated. More

Doug got the issues handled. The warranty issues were not problem for Doug he was well versed on how to handle it. The warranty issues were not problem for Doug he was well versed on how to handle it. More

Doug was very helpful and informative! Corwin identified the problems with my truck and fixed them in a timely manner! Corwin identified the problems with my truck and fixed them in a timely manner! More

Hard to get an appointment in a timely manner. The service writers seem lost. No one ever answers the phone in service just goes to voice-mail and no one ever calls back. Call me for more details The service writers seem lost. No one ever answers the phone in service just goes to voice-mail and no one ever calls back. Call me for more details More

Was very happy that they were able to finish the job so quickly. I had pick up and delivery service which was very helpful. The gentleman who did the pickup was excellent. quickly. I had pick up and delivery service which was very helpful. The gentleman who did the pickup was excellent. More

Friendly and clean Very courteous Done He went over my whole report on my vehicle whole report on my vehicle More

Had more problems when I left than I had when I arrived. Disappointed with the excuses that was given to me. Disappointed with the excuses that was given to me. More

Very helpful even last minute. Courteous and customer oriented. Only downside is that it was difficult to get through to someone by phone when I first tried to schedule an appt Courteous and customer oriented. Only downside is that it was difficult to get through to someone by phone when I first tried to schedule an appt More

We've been with Angela for years and greatly appreciate all she does. This is our first time working with Journey, and it was a pleasure. all she does. This is our first time working with Journey, and it was a pleasure. More