Corwin Ford of Tri Cities - Service Center

Doug was very helpful and informative! Corwin identified the problems with my truck and fixed them in a timely manner! Corwin identified the problems with my truck and fixed them in a timely manner! More

Journey is awesome and sweet! Very personable! We appreciate her prompt and clear communication with us through texts. That's a rare quality these days!!! Very personable! We appreciate her prompt and clear communication with us through texts. That's a rare quality these days!!! More

Service Advisor Juan did a great job Juan kept me informed regarding the progress of my Ford.. I would recommend Service Advisor Juan anytime. informed regarding the progress of my Ford.. I would recommend Service Advisor Juan anytime. More

Good experience as usual People were friendly and helpful. Will be going back when it is time helpful. Will be going back when it is time More

Noah was kind and efficient He went above and beyond by taking me to the service desk to see about getting a recall on my vehicle completed. taking me to the service desk to see about getting a recall on my vehicle completed. More

Always have my truck serviced there. Always done right first time. My only complaint is last two times they suggested add ons that would cost $500, then next visit $800. I declined..... Always done right first time. My only complaint is last two times they suggested add ons that would cost $500, then next visit $800. I declined..... My son who owns a high end porsche, Audi, Mercedes repair business agreed with my decision the recommended services wwre not necessary at the time... More

Recall maintenance Dealership performed recall maintenance. Determined a wheel alignment was not needed which was appreciated. maintenance. Determined a wheel alignment was not needed which was appreciated. More

Doug got the issues handled. The warranty issues were not problem for Doug he was well versed on how to handle it. The warranty issues were not problem for Doug he was well versed on how to handle it. More

Had problems with the drag link and a tire pressure sensor. The problems were corrected and Asta worked with my warranty. It was easy for me and done quickly. sensor. The problems were corrected and Asta worked with my warranty. It was easy for me and done quickly. More

Friendly and clean Very courteous Done He went over my whole report on my vehicle whole report on my vehicle More