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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.6
1,416 Reviews

1,416 Reviews of Corwin Ford of Tri Cities - Service Center

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January 14, 2024

Extended warranty service. Took a few days to diagnose (which is very inconvenient) especially since it wasn't being looked at until the day I picked it up. Then waited a month More

by Swimally
Recommend Dealer
Yes
Employees Worked With
Tina Beaver
January 14, 2024

Dropped my truck off, they fixed it, I picked it up. Drives smooth Now with a new driveline More

by MCGVR2
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Orozco
January 14, 2024

Nice no pressure experience. No surprise add-ons. Friendly sales people. Brenden was great working with me over my 1 year wait. Helped me change options and get exactly what I wa More

by HDFPV2017
Recommend Dealer
Yes
Employees Worked With
Brenden
January 13, 2024

They made it very easy to get work done. I am not in town and they came to me. More

by DOCLARK572
Recommend Dealer
Yes
Employees Worked With
Mobile mechanic was great
January 13, 2024

Excellent More excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More

by JESSEGUTIERREZ134
Recommend Dealer
Yes
Employees Worked With
Omar
January 13, 2024

Outstanding customer service in a professional and pleasant manner not available anywhere else in the industry More

by CTHEWITTCONSULT
Recommend Dealer
Yes
Employees Worked With
Angela, Doug, Nick
Jan 13, 2024 -

CTHEWITTCONSULT responded

Outstanding customer service in a professional and pleasant manner not available anywhere else in the industry

January 13, 2024

Working with Doug was Superb, went out of his way to keep me informed. The length of time it took to repair my vehicle, I give it a 1. More

by Wspx833
Recommend Dealer
Yes
Employees Worked With
Doug Butler
Jan 12, 2024 -

Wspx833 responded

The 1 does not reflect Corwin Ford of Tri-Cities, it’s a reflection on Ford Motor Co. It took entirely too long to update the software so my horn and backup sensors would work…about 5 to 6 weeks!

January 13, 2024

It took 3 days for someone to answer and return my call for service appointment after that trying time it was all great. But, why are you asking again, I completed a survey after I picked up my car. More

by LDMORRISON2
Recommend Dealer
Yes
Employees Worked With
Asta Reh, Asta Reh
January 13, 2024

Doug went out of his way to work with me on my time frame. Returned my pickup clean and ready to go More

by Sandifaulkner58
Recommend Dealer
Yes
Employees Worked With
Doug Butler
January 13, 2024

Collectively, we were able to weave through a few repairs over a couple of months. Juan was great in orchestrating & coordinating. More

by Chad M.
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Orozco
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