Corwin Ford of Tri Cities - Service Center

Ok They kept me informed of what was going on with the car Very considerate car Very considerate More

They met my needs, beyond expectations They serviced and delivered my vehicle ahead of schedule with a thorough description of service provided delivered my vehicle ahead of schedule with a thorough description of service provided More

Emma was the sales associate we worked with and she was WONDERFUL. She will be our go-to person from now on for purchasing vehicles. She's great! The finance department was great too. Offered very helpful WONDERFUL. She will be our go-to person from now on for purchasing vehicles. She's great! The finance department was great too. Offered very helpful information and made the process a breeze. ?? More

Helpful, courteous, and helps get the job done. Juan is knowledgeable and knows which way to proceed to get the job done. Juan is knowledgeable and knows which way to proceed to get the job done. More

Convenient, professional, only downside was the amount of time that I had to wait in order to pay and receive my keys. time that I had to wait in order to pay and receive my keys. More

Was called out of town unexpectedly and dropped my truck off several days earlier than my scheduled appointment. The vehicle was looked at promptly & I was notified what needed to be done. Didn’t expect the off several days earlier than my scheduled appointment. The vehicle was looked at promptly & I was notified what needed to be done. Didn’t expect them to even look at it until the day it was scheduled for. Juan communicated well & it was nice experience for service work. More

Corwin ford has always given us great service. I never take my vehicle anywhere else for service. I never take my vehicle anywhere else for service. More

They told me of the problem, But then wanted to investigate it, When they had photos of it. Thay had it for a whole week to change the oil pan gasket. Also wanted to charge me to put oil in it. investigate it, When they had photos of it. Thay had it for a whole week to change the oil pan gasket. Also wanted to charge me to put oil in it. More

Dealing with Dylan and the paperwork was good. The greeter when I went to take delivery could practice his listening skills, because he didn't listen to what I told him. Tried to redirect me to wh The greeter when I went to take delivery could practice his listening skills, because he didn't listen to what I told him. Tried to redirect me to where I didn't need to go. That was a little irritating. Thanks More

It was a pretty seamless experience. I was scheduled for service and when I got there was greeted promptly and taken care off. Communication through the whole process was great! I was scheduled for service and when I got there was greeted promptly and taken care off. Communication through the whole process was great! More