Corwin Ford of Tri Cities - Service Center

Very helpfull. Took time to go over my truck when it was finished. Was super nice too Took time to go over my truck when it was finished. Was super nice too More

Staff very friendly and thorough and courteous Kept me up to date on all wirk up to date on all wirk More

Service associate was perfect. I am waiting for a refund check from Ford Motor Company. I am waiting for a refund check from Ford Motor Company. More

Very relaxing experience Answers any questions honestly Waiting room clean and organized Team working crew all get along very well honestly Waiting room clean and organized Team working crew all get along very well More

I’m happy that you are doing that tire rotation at the oil change and I will use the coupons oil change and I will use the coupons More

It was very convenient that Corwin Ford of Tri Cities offered a mobile service for our appointment. The service provider was punctual, efficient and a pleasure to work with. We appreciate Corwin Ford as offered a mobile service for our appointment. The service provider was punctual, efficient and a pleasure to work with. We appreciate Corwin Ford as our service provider. More

Due to several miscommunications, my experience was not the best. However, it was very clear that the service team was dedicated to making it right, so I appreciate that. the best. However, it was very clear that the service team was dedicated to making it right, so I appreciate that. More

I am a dealer manager myself and I've been dealing with juan for quite a bit of years he's always easy to work with and always very helpful he is a very good service guy if not the best service guy ford u juan for quite a bit of years he's always easy to work with and always very helpful he is a very good service guy if not the best service guy ford us working for them very professional More

We took it in for a recalibration of collision avoidance system after a windshield company couldn’t get it done. Also there was a passenger side mirror not folding in when it shut off. After multiple calls system after a windshield company couldn’t get it done. Also there was a passenger side mirror not folding in when it shut off. After multiple calls and attempts to text advisor I finally called sales representative to find out the status on repairs. It took 48 hours to get a new battery and recalibration done. The service advisor did not communicate well at all. More

Called and left messages for service over couple of months with no one answering phone and no one returning calls. This caused the issue to not get repaired prior to warranty expiring. Worst customer s months with no one answering phone and no one returning calls. This caused the issue to not get repaired prior to warranty expiring. Worst customer support I dealt with. More