Corwin Ford of Tri Cities - Service Center

Good. However there were 4 suggested services needed and they got hung up on tires and the other 3 items were not discussed However there were 4 suggested services needed and they got hung up on tires and the other 3 items were not discussed More

Great service as always, hard to beat anywhere honestly. Price was about 20-30% higher than expected, but service is my #1 priority these days Price was about 20-30% higher than expected, but service is my #1 priority these days More

Very helpful and attentive They were able to help me with an issue with syncing my contacts from my phone an issue with syncing my contacts from my phone More

Nice & no concerns Customer service was great and the check out process was easy check out process was easy More

I had new radiator hoses installed a month ago by Corwin and the top hose blew off. I reinstalled and Corwin checked my work and stopped off the coolant. Could have left me stranded but I was in town and I and the top hose blew off. I reinstalled and Corwin checked my work and stopped off the coolant. Could have left me stranded but I was in town and I could repair. $2,000 of work a month ago. More

No high-pressure sales tactics. Helpful in trying to get vehicle I wanted. Made sure I understood the process. Spent time making sure I learned about the vehicle. Helpful in trying to get vehicle I wanted. Made sure I understood the process. Spent time making sure I learned about the vehicle. More

Courteous people They provided excellent service though it took an extra day When I got it took an extra day When I got More

Journey my service advisor was not only very professional.But she was very detailed and took the time to explain everything to me and the issues my vehicle was having. She also was knowledgeable professional.But she was very detailed and took the time to explain everything to me and the issues my vehicle was having. She also was knowledgeable in different options I could take on how to proceed with my vehicle. I will gladly take my vehicle back to her if I have any questions or problems in the future. I also want to mention that Darby was also helpful in the process of getting our vehicle fixed! They both were awesome and is the main reason we will come back! More

She was super nice and helpful She did an amazing job, and made sure my car was correctly fixed and made sure my car was correctly fixed More

Waiting time was astronomical. The waiting time for a single part was much too long. They could've walked from the factory to deliver it and it would've taken less time. The lack o The waiting time for a single part was much too long. They could've walked from the factory to deliver it and it would've taken less time. The lack of response at times from the rep was also a major let down. Not enough updates either. More