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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.5
1,199 Reviews

1,199 Reviews of Corwin Ford of Tri Cities - Service Center

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January 13, 2024

Working with Doug was Superb, went out of his way to keep me informed. The length of time it took to repair my vehicle, I give it a 1. More

by Wspx833
Recommend Dealer
Yes
Employees Worked With
Doug Butler
Jan 12, 2024 -

Wspx833 responded

The 1 does not reflect Corwin Ford of Tri-Cities, it’s a reflection on Ford Motor Co. It took entirely too long to update the software so my horn and backup sensors would work…about 5 to 6 weeks!

January 13, 2024

It took 3 days for someone to answer and return my call for service appointment after that trying time it was all great. But, why are you asking again, I completed a survey after I picked up my car. More

by LDMORRISON2
Recommend Dealer
Yes
Employees Worked With
Asta Reh, Asta Reh
January 13, 2024

Doug went out of his way to work with me on my time frame. Returned my pickup clean and ready to go More

by Sandifaulkner58
Recommend Dealer
Yes
Employees Worked With
Doug Butler
January 13, 2024

Collectively, we were able to weave through a few repairs over a couple of months. Juan was great in orchestrating & coordinating. More

by Chad M.
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Orozco
January 13, 2024

Great customer service and good communication. Thanks I appreciate all of the hard work, thank you More

by Seansharp8978
Recommend Dealer
Yes
Employees Worked With
Doug Butler
January 13, 2024

How old is very professional who is awesome is easy and so is the finance people and Chandler with the accessory department very happy More

by GARYTALCOTT2691
Recommend Dealer
Yes
Employees Worked With
Alan
January 13, 2024

It was great Very nice and accommodating, answered all questions and very helpf Great customer service More

by JESSFIG89
Recommend Dealer
Yes
Employees Worked With
Doug
January 13, 2024

Quick service and what my vehicle needed but over priced for the repairs and services they said was needed More

by Muse2016
Recommend Dealer
Yes
Employees Worked With
Omar
January 13, 2024

It was great I really appreciated the communication I could not have been happier with the service More

by ALFREDSMACK
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Orozco
January 13, 2024

In and out. ..... Corwin ford dealership does a great job with my truck. They keep me informed about what my truck needs.... fair and honest. More

by tcasey425
Recommend Dealer
Yes
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