Corwin Ford of Tri Cities - Service Center

I was very pleased with Doug. He was very responsive and kept me informed the whole time. There were some timing issues and we had to bring the Expedition back in due to a coolant He was very responsive and kept me informed the whole time. There were some timing issues and we had to bring the Expedition back in due to a coolant leak from the repair. Doug kept me in the loop and pushed to get the repair completed. I would highly recommend working with Doug. More

Have a great experience with service. Except almost never get a person to answer my calls! Have talked to friends who have the same experience! Management needs to take a close look at t Except almost never get a person to answer my calls! Have talked to friends who have the same experience! Management needs to take a close look at this! Many of us have come to think Corwin is the only Ford dealer in the Tri city’s😵‍💫 More

I am never impressed when I come here. They always recommend extra work to be done and when I get it back, the check engine light comes on. Every single time. I used them out of convenienc They always recommend extra work to be done and when I get it back, the check engine light comes on. Every single time. I used them out of convenience this time but I never will again. More

Afternoon oil/tire rotation, routine maintenance was performed on time. Counter guys were polite and efficient. Thanks! performed on time. Counter guys were polite and efficient. Thanks! More

Tech was on time, friendly and knowledgeable. Dealership needs to provide Techs with grease gun on board the service rig. Scheduling is clunky. Ford needs to update. Same for this review...the Dealership needs to provide Techs with grease gun on board the service rig. Scheduling is clunky. Ford needs to update. Same for this review...the people I contacted are not listed. More

I can’t say enough about the customer service! I was in town for a couple days and heading out on a long trip. They were able to get me scheduled for an oil change and identify critical service my I was in town for a couple days and heading out on a long trip. They were able to get me scheduled for an oil change and identify critical service my car needed. I am now traveling across the country with confidence and peace of mind. More

Thank you Juan for always been great help and always taking time to talk to us about our truck taking time to talk to us about our truck More

They don't do the work without your approval 1st. But the time spent on fixing the car takes a bit longer than expected and wish they kept me up to date on the progress. But the time spent on fixing the car takes a bit longer than expected and wish they kept me up to date on the progress. More

We took our explorer into get the problem with the heated seat and it was really hard to get anything done. They said nothing wrong then said they found the problem what is going on. seat and it was really hard to get anything done. They said nothing wrong then said they found the problem what is going on. More

I was happy with the excellent customer service. Friendly interactions and speedy service time. Thank You. Friendly interactions and speedy service time. Thank You. More