Corwin Ford of Tri Cities - Service Center

I will never take my car to a Corwin dealership again. The service department is either very backed up or you have to be a preferred customer to get your vehicle fixed. I took my car in 6/17/24 and didn’t The service department is either very backed up or you have to be a preferred customer to get your vehicle fixed. I took my car in 6/17/24 and didn’t get it back until 8/16/24. It worked for two weeks before the problem came back. I paid a lot of money and wasted a lot of time for nothing. More

Doug was very helpful very detailed and his explanations with the service that was provided and had an understanding of time overall Doug was the main reason I had such a great experience working With Ford with the service that was provided and had an understanding of time overall Doug was the main reason I had such a great experience working With Ford More

I have no problem with you guys by meeting. An appointment accommodations were made to get in and get out as fast as possible. I appreciate it professionalism thank you. An appointment accommodations were made to get in and get out as fast as possible. I appreciate it professionalism thank you. More

Pleasant service, clean dealership, friendly people. Kept us in the loop of what was happening. Very satisfied. Kept us in the loop of what was happening. Very satisfied. More

They know what they’re doing but be prepared to wait as they are really busy. If they stopped using the 3rd party delivery pick up service the rating would be much higher. The pick up service sends a text they are really busy. If they stopped using the 3rd party delivery pick up service the rating would be much higher. The pick up service sends a text asking what services you want done or added but does not communicate that to Corwin so they do not get completed. More

Jaun is awesome, he is super at getting my recall completed. Always very courteous and helpful with any questions I have about my truck. completed. Always very courteous and helpful with any questions I have about my truck. More

Always fast and efficient. Theyre able to get me a quality break down of services I need and explain the price in a very clear way. Worked with them for years, Jesse Gutierrez Theyre able to get me a quality break down of services I need and explain the price in a very clear way. Worked with them for years, Jesse Gutierrez is definitely very knowledgeable and I would say he really elevates the experience. More

Good service, explainations are clear, auto back to me in a timely manner, friendly associates. a timely manner, friendly associates. More

Doug was very helpful took me to quick change and those employees were very helpful employees were very helpful More

Best customer service in tri cities and advisor Juan O. Always taking care of customers. Always taking care of customers. More