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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.5
1,191 Reviews

1,191 Reviews of Corwin Ford of Tri Cities - Service Center

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May 03, 2024

Very helpful, Jessie answered my questions. Thanks will continue servicing my vehicle at Corwin Ford. More

by WOODY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Explain everything that they were doing. Gotta on the scheduled time of the appointment. Was real friendly and courteous. This was at the quick lanes, the oil change. More

by RJBARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This was quick lane. Oil change.
May 03, 2024

Great customer service and well trained personal. Nice and clean place. Service done on time. More

by ALEJANDRAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Gonzalez, Andy Gonzalez, Jose Larios
May 03, 2024

The only disappointment was that it wasn't easy to schedule an appt when calling service dept. I reached out to Rafael who who was able to get me an appointment. I appreciate him very much! More

by estellaperez02
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Piris Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cornejo
May 02, 2024

We have bought two vehicles from corwin Ford and we love working with Jesse and the oil change area. Jesse has always knowledgeable and ready to help when we have problems.We will probably wind up buying ou More

by MFKEELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T J Toliver five stars
May 02, 2024

Great staff. Quick & Efficient. Very knowledgeable. Awesome service. Staff is very friendly and very commutative. More

by ENRIQUE.TORRESSALAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
May 02, 2024

Great staff. Friendly, communicative and scheduling was very easy. Chandler is great!!! Will go back to Corwin for future work. More

by F150 accessory guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derby Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler
May 01, 2024

Had my 2021 ford f150 apim go out and scheduled my appointment to get it diagnosed 3 weeks before and just to find out they booked my appointment 1 day after factory warranty expired. Tried calling More

by 2021ford f150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

They had to go the extra mile to get my parts and did so. However, it sure took a long time. Doug was great in keeping Us updated. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

They were very friendly and listened to me. Did a great job and had it in and out. More

by BGW776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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