Corwin Ford of Tri Cities - Service Center

Very efficient and quick. Communicated time frames well. Very honest about the process for repair and gave updates Communicated time frames well. Very honest about the process for repair and gave updates More

JUAN OROZCO was very professional and accommodated to all my needs. By picking up my box truck and take it to the shop for repairs. Very very grateful for Juan being able to get my box truck to the shop whil my needs. By picking up my box truck and take it to the shop for repairs. Very very grateful for Juan being able to get my box truck to the shop while I was out of town working. Repaired was done super fast and had my box truck back the next day and delivered to my house before I even returned from work very pleased Thank You Juan More

No communication. Poor customer service. I had to call them back to check on a light they broke, then they couldn't be bothered to call me when it came in. I had to ca Poor customer service. I had to call them back to check on a light they broke, then they couldn't be bothered to call me when it came in. I had to call them back. My brand new vehicle was missing a clip with the mud flap stub hanging by one clip and they said they had to order the part- then called the next morning and said it had arrived. I am still on a waiting list for keypad entry because they failed to mention they were not available when i made my purchase. WILL NOT RECOMMEND. More

Staff in the service area know what they are doing and are easy to work with. are easy to work with. More

Signing up for an appointment is very easy; the quick lane is a nice feature of this dealership. Wait times are usually not too bad. And I appreciate that while browsing the new vehicles during the wai lane is a nice feature of this dealership. Wait times are usually not too bad. And I appreciate that while browsing the new vehicles during the wait, salesmen don't pressure me to buy something new. More

Didn’t fix the problem and I’m just not happy with the quality of work quality of work More

Nice that they have a quick lane to get my oil changed while I wait. However they didn’t reset the oil reminder on my car. while I wait. However they didn’t reset the oil reminder on my car. More

Came to our house for a recall repair. He was prompt and considerate. Advised us of recommendations without any pressure. He was prompt and considerate. Advised us of recommendations without any pressure. More

Wonderful experience with the staff and workmanship no problem at this dealership would use them again problem at this dealership would use them again More

Fantastic service as always. Jaun is always friendly, professional and keeps us informed throughout the entire process. What an asset to Team Corwin!! Jaun is always friendly, professional and keeps us informed throughout the entire process. What an asset to Team Corwin!! More