Corwin Ford of Tri Cities - Service Center

Very happy with the work done. Finished in the time they said they would be done Finished in the time they said they would be done More

I would have given an all star rating, but no one explained to me why after I just had the car aligned that it had to be completely re-done for ANOTHER almost $200.00!?!? explained to me why after I just had the car aligned that it had to be completely re-done for ANOTHER almost $200.00!?!? More

Great service writer. Does job well. Good communication. Dealer needs to hire more people so wait time is not so long. Does job well. Good communication. Dealer needs to hire more people so wait time is not so long. More

Tina and Angela were fantastic and got my vehicle finished in a very timely manner. Could not be happier with the Staff!! finished in a very timely manner. Could not be happier with the Staff!! More

Journey was very friendly and nice. She did a great job about communicating and giving me updates regarding my car. She was wonderful. She did a great job about communicating and giving me updates regarding my car. She was wonderful. More

Chandler does a great job and has always treated me right. He also does great work. right. He also does great work. More

Jose was awesome as always. We told him what we were looking for, and he delivered again. Thank you Jose! We told him what we were looking for, and he delivered again. Thank you Jose! More

I appreciated how quickly I was able to get my car in. I know it was a “squeeze you in” type deal because I was told service was booked out a couple months. I’m upset that we ended up paying out of pocket I know it was a “squeeze you in” type deal because I was told service was booked out a couple months. I’m upset that we ended up paying out of pocket for service when things a brand new car with less than 20k miles and it has now needed service twice. Someone moved my seat around and didn’t put it back. The inside of my car smelled terrible when returned to me. And it looks like someone spit on my drivers door by the handle and you can see it dripped halfway down the door. Absolutely disgusting. The last time I brought my car in a service worker put a scratch on the inside of my drivers door that can not be corrected and I had only had my car for less than 6 months at that time. So I wish the service crews would be more considerate with cars when working on them. More

Quick and efficient service, ready to answer all questions, and added benefit of multipoint inspection. questions, and added benefit of multipoint inspection. More

I recently had a great experience at Corwin dealership! Their valet service was outstanding—they came to my work, picked up my car, and dropped it off after servicing. Journey did an amazing job keeping me Their valet service was outstanding—they came to my work, picked up my car, and dropped it off after servicing. Journey did an amazing job keeping me updated and texting me throughout the entire process. Truly top-notch service and communication! More