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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.5
1,191 Reviews

1,191 Reviews of Corwin Ford of Tri Cities - Service Center

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May 23, 2024

Corwin Ford Pasco is my favorite place for service, parts and purchasing vehicles. If you want the best service writer ask for Journey. If you want the best Parts guy, ask for Chandler. If you want the most More

by CALEBWPETERSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Idrovo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Breen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandler Firth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Journey
May 22, 2024

They were friendly and the service that was provided was quick and they informed me that there might be other things that may be done on the future More

by FDIMARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Corwin got my car diagnosed quickly and the head person was very accessible to answer my calls and questions. More

by christylee60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

What’s most disappointing is communication. They text you after you bring it in and say call or text and I didn’t have responses to message left or text sent for two days. More

by WesWood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Butler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Derby Monroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Reached out to us to let us know that a recall can be taken care of and that they can send their mobile service as a courtesy. Quick response, welcoming, helpful, friendly, professional More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna and friendly mobile service guy
May 22, 2024

Corwin completed all work to my satisfaction. Chandler and Darby were very professional and easy to work with. More

by rickloria
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Firth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derby Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

The dealership delivered my service truck exactly when they said they would. On time and with in budget what customer service is all about !!! More

by KSTRICKLAND3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Hancock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Butler
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Really bad communication. Did not receive back any phones calls. After leaving numerous voicemail . Why? More

by nehemiasgonzalez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not going too
May 18, 2024

So far so good. Very responsive when I need service or have a question. I feel I am in good hands when I need help with my vehicle. More

by BIGGS23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Journey Dewey
May 17, 2024

Solid service. I would recommend getting your car serviced here. Very helpful and good service report when complete More

by brad.nunamaker80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
4.0
This rating includes all reviews, with more weight given to recent reviews.
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